Very good experience. Service was great. Very helpful lady.
Wendy D
More Convenience Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Calgary, AB T2J4G4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The truck was a little under half tank full. I did my very best to fill it to the right amount, but it is very challenging. The truck should just be provided with a full tank and returned with a full tank. The attendant was rude and impatient. Her instructions were difficult to understand. I spent nearly $200 for a day, not the $19 advertised.
Veronika PGreat experience!
Augusto FLady was extremely rude and not helpful.did not answer any of the questions and just yelled
Ramiro PWith little notice (a day prior) to collection of the van, I received a call that the pick up time and size of the van changed. Hence forcing me to change our plans as we had booked a ferry, that we had already booked giving the correct booked 10’ van dimensions. I had to travel to Calgary, spend more money on travel and gas to get the u-haul and the lady I spoke to upon collection of the van had limited English, making the customer exchange harder. All bare one customer service staff member was either rude, unclear or confused with our simple questions and provided little help. The app was okay, but the prices kept changing and instructions to call after wanting to change the pick up time made me seem stupid, even though the price increased dramatically by changing the time by 30 minutes. The method of return of the damage deposit money was unclear and now I am waiting for a cheque in the mail. Assess all options before proceeding with U-Haul. And expect poor customer service.
Archie P