There was no one at the location during opening hours. I read the sign - they have you walk the opposite long way around to where the vehicles are parked. You have to check your vehicle is there and then walk all the way back to get the key. I had to send photos and verify everything. There was no customer service. Online, I chose to have counter service and purposely chose times based on the stores hours. I was informed through an email that I was changed to “do it all yourself”.
Rachael C
Postal Magic
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Camarillo, CA 93012
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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This is the second time I have rented from this location, and both times the UHaul app failed in the checkout process. The trucks are very far away from the office, so it involves a lot of walking back and forth. It took almost one hour to check out my vehicle via the app and required a call to multiple customer service departments to complete. Totally unprofessional level of app for a process that should only take a few minutes to complete. Also, if app is going to fail, and the office is going to park the vehicles so far away, maybe they should go do things like taking pictures of the gas gauge instead of making the customer walk back to the opposite side of the shopping center to do it.
Ben HGreat customer service!
NKOSILATHI Kclose to home, fast, simple and easy
MARC BImprove upfront costs of mileage and gas. The $19.95 is deceiving.
Reyna B