Equipment buried in the yard, behind another cube van that was completely stuck in the ice and snow. So our vehicle trailer NOT ready to go like assured it would be. We had to shovel it out, use our own salt to get the tie down straps unfrozen on the metal plates that had not been properly put away. We had then the ratchet strap mechanism was completely siezed on both sides, good thing we had our own anit-sieze spray in the truck with us. So in all our own time spent wasted and with our own supplies we finally left after 1hour and 20 minutes behind schedule. So not okay with this. After we picked up the car and everything was slightly less frozen by this time we noticed all the wiring for the lights were cracked and exposed in some places and definitely corroded. Thank goodness we had done a light check before we left the rental place and we stopped a couple of times on our trip to ensure they were still working but it was certainly a concern.
RONALD R
Diva Petroleum
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cambridge, ON N1R2G7
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Customer Reviews
- 3.5 Average Customer Rating
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I ordered blankets and they had none. I had to drive to another location. I get my receipt and I have been over charged. Not impressed.
Michele WThere was a UHaul place less than a mile from our house but we were told we had to drive 27 miles in the opposite direction of where we were moving to get the truck. The lot near us was a lot bigger and spacious. Why couldn’t someone drop the truck there. ? It was inconvenient for us to drive all the way to Cambridge from Guelph.
Tamra BClean the ice and snow off the windshield
Frank DOnline check in didn’t work properly for me. Tried doing it twice and then I just checked in at the place.
JOSE D