Make sure that all employees are wearing proper PPE when inside building. Apart from that they were kind and courteous.James B.
Trailer Rental & Towing in Cambridge, ON at Diva Petroleum
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Cambridge, ON N1R2G7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The equipment was dirty, and I was told to hook the trailer up myself. Then when I returned the trailer the store owner didn't even could me out to inspect it like I was told he would. They are more concerned about selling bongs then renting equipment.Bryan D.
I have used this location on several occasions. The staff are always friendly and helpful. I'll definitely use this location again.Stephen B.
Good Accommodating ServiceJesse K.
Staff was very educated and helpfullUsman L.
Great employee and awesome services, thank you!!!Adam M.
Customer service at this location was great and helpful.OMAR H.
Have more supplies for towing needs. My Hitch Pin went missing since last used ans noticed during pickup, store did not have any hitch pins with there Hitches, had to drive to canadian tire up the road to purchase one. Not a big deal, but was not convenient for myself needing a simple 5/8" hitch pin.Jeffrey K.
Busy gas station / U-Haul / convenience store, but everyone was served promptly, even though they only had 20 minutes online notice of my arrival.(My fault.)David S.
The staff was really knowledgable and it was very smooth and easyUsman L.
I own a small renovation company and rented a cube van to store some material needed to complete a kitchen renovation. We paid our deposit and told the employee working that we would be using the van for between 4 and 9 days, depending on the progress of the after the 3rd day of the rental we were called multiple times daily asking when we would return the van. Also it was demanded that we come give more money for a deposit. We had already given a $200 deposit and had only used $80 of it. Why would we come in and gove more and more money that uhaul would ultimately have to refund? Renting equipment to store homeowners material or belongings is a regular occurrence for us. We were looking at moving to uhaul for our rental needs as the pricing is a little cheaper then our current supplier. After this experience we will absolutely not be moving. It turns out its better to pay the higher price.brandon R.
Thanks, service was greatDennis B.
If you visit the location you can see it's not up to par, the uhaul counter is a glass case of bongs. I picked up the truck with a quarter tank, had to get off the highway and fill it up. I brought it back with a half tank but didnt get credit for about the 40dollars of excess gas. Trucks should be full so it's easy to returned full.Michael F.
The truck was not clean inside or disinfected ( COVID-19). Inside the store was a line up waiting with one employee working the U haul and the store. Patrons were coming into store with no masks and everyone was supposed to use the same pen to sign contract without cleaning. This is different times and require over and above ways to deal with the public, I would never use that location ever again. Finally the engine light came on in the truck while I was drivingjamie S.
Too expensive, misleading priceTimothy D.
Have the vehicle ready on time and don't move the uhaul customers aside and worry about the convenient store/gas station customers firstMargrit W.
Both the pick up and return were done quickly and without incident. I shall certainly use this location again.Stephen B.
Tried to use Online pickup and would not work. Put my timeline back 1.5 hours. Location is in a sketchy area. Truck was snow/ice covered, driver's side windshield wiper was broken.Shawn B.
Very friendly and helpful peopleBrian D.
We have used this location several times and have always received great service. Staff are courteous and overall just offer excellent customer service. Thank you!Donna K.
Had to tell this location my gas tank was full when I brought it back/prove it to them. And wasn't easy.ADAM W.
Not organized...booked dolly equipment was not available...no scraper or windshield washer fluid in the truck, so I couldn't remove the snow and frost on the windshield, making me late to my own move!Angela C.
Make sure you have requested tools aka dolliesDaniel G.
Didn't go in. Did online drop off (which was awesome)PAUL S.