We reserved a small trailer and a 28-foot truck. A U-Haul representative called us the day before our scheduled pickup to let us know they didn’t have the trailer type we reserved on the lot, but he offered to rent us a larger one instead, which was fine. He also confirmed that both the truck and the trailer would be ready when we arrived. The following day, after driving 30 minutes to pick up the rentals, we were informed that neither the truck nor the trailer was available because they had not yet been returned by the previous renters. We were told we would receive a call once they were ready. We then drove 30 minutes back home. Concerned—since we had to be out before closing on our property—we started calling around for another rental option. Fortunately, the representative did call back a few hours later. We drove another 30 minutes to pick up the equipment, and everything went smoothly from that point on. Our main complaint is that we should have been notified about the delay before we made the first trip..
STEVE W
S And K Unique Structures
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cameron, OK 74932
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Scott was great!
HANK AFriendly and professional.
DAVID CScott was really great to work with. Am going to rent from him again 👍
KARL HToo much contact by email and texts. I have rented numerous times and it gets more and more every rental. Less is better.
Geary R