Everything was as it should be - easy check-in, Van was clean with low miles and the return was simple to a station was still open. Nothing to improve or change.Keith W.
Topanga Oil Inc
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Canoga Park, CA 91303
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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The only issue: The driver's door would not close easily. It would close, but not air-tight. I had to REALLY BANG it close, and then it would close properly. Otherwise all good.Zia M.
The U-Haul app is terrible. Very glitchy at best. The only way I could return the vehicle using the app was to mark that everything was ok when in fact it wasn't. Check in and out were a bit of a hassle. The location, which is all this survey is about is really not what you need to know. It's about your faulty equipment and lousy app. Again, wrong thing for U-Haul to focus on.MATTHEW R.
It was the best service everVangelia G.
The rating here is less about the end individual location and more about U-Haul in general. When we got there, we had ordered some moving pads and the people who work there told us that they've been telling U-Haul for a long time to take those off of the options to order because they don't have them. They also didn't have the dolly that we ordered. They said they've never had them, but U-Haul refuses to remove it from the options for booking at that location. The actual pick up process was kind of a pain as well, as it took us about 20 minutes to get through their automated â€œeasy appâ€œ in order to get the truck. The people at the location were nice, but had to deal with poor processes from U-Haul. Other than that everything went as planned.Jeff A.