Most things went well. My vehicle was ready on time. The customer service representative was friendly and efficient. The issue was that in addition to reserving the cargo van, I reserved furniture pads and a furniture dolly in advance. When I arrived, the customer service representative said the pads and dolly were not available. The whole purpose of renting the van was to move furniture that was too heavy to move without a dolly. I should have been notified before picking up the vehicle that these items, although reserved well in advance, would not be available. For that reason, I cannot refer you to a friend or give a sufficient rating.ROBERT O.
Trailer Rental & Towing in Canoga Park, CA at Topanga Oil Inc
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Canoga Park, CA 91303
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The representative when I picked up the van was very professional, courteous, and helpful. The representative when I returned the van was very courteous. Good job both of them.ANNAMARIE C.
No need for improvement. It was perfect.JIMMY J.
The truck either needs to be salvaged or repaired. The exhaust leak into the cab is pretty bad. The drift shaft needs to be replaced and the engine does not shift properly.JAMES D.
I had asked for a Dolly & few Mats, paid for them in advance but the location did not have those. They did reimburse me the money but not having the items pre booked 1 week in advance threw my plans out of order. Make sure to have the products pre booked at the locations serving the U-Haul Service.ROHAN S.
The app system did not seem to be working, the person at the location gave me the starting mileage and gas tank levels so that I could check. she asked me to advise her of any damage that I thought exceeded what she told me. I just left with van, just parked the van at the end of the day. Today, I received the invoice statement in early am, and all seemed as originally anticipated. My mileage useage was higher than anticipated, but the invoice was set up correctly. Thanks.david S.
There was a mess inside the vehicle. The dashboard was all sticky because of soda spills. Also, the worst thing was the deep smell of smoke. Nothing was cleaned before my rental.Edward P.
Your app is mediocre. I would not use it again.ELMER M.
Not much; all went very well, the representative was excellentGeorge K.
The cars should be pre-inspected by both the renter and the renting company. As a renter, I don't want to examine the entire car to find something wrong with it and report it to the renting agency. When the car is returned, you should give a receipt as proof of it's return.Salahadin J.
The check out and return were effortless and took hardly any time at all. Excellent experienceMARK L.
Well, when the reservation is made online it will be great if the pick up process is not time consuming in your office. I was filling information which I had already giving online and thought it was not necessary.Ana C.
Everything was quick and easy in and outFahimeh N.
Employee behind the counter was super helpful.Thomas S.
I didn't recieved the utility dolly as promised. I was not informed about this. The same thing was happned last year. Not going to rent from uhaul again.arpan rameshbhai P.
Excellent customer service quick in and out, no hassle.MARIA A.
No covers to buy Not the van i rented No cart or any thing to lift furniture or appliances You charge me cleaning fee for me living a brand new cover in the van for future use!!!!! Very bad service!!!! Fells like a rip-off!!!!!!!!!!!!Elad H.
Not very customer service based location. Not all items were on truck as requested such as dolliesChris D.
I originally wanted packing blankets, which were not provided, but, I wasn't charged for them, which is good. Some technology that would better help meter the amount of gas that needs to be refilled, and/or a refund on the total bill if overfilled (this might have happened in my case and I just misread the receipt.)Klaus S.
I made and confirmed a reservation for noon for a cargo van and appliance dolly. When I arrived I was told that this location does not have dollies and there was no van available, but the nearest van was in Beverly Hills. Shortly after I received a call telling me that they would have another van in a couple of hoursMark M.
When I was given the cargo van it was not clean at all and I returned the vehicle in the same state as it was given to me. I am charged with $25 now as cleaning charges. This is not an acceptable behaviour.Harikrishnan M.
Not much .Rita N.
The lady at the counter was super helpful and Made it an extremely quick and easy process. However, I would check your engines from time to time because it doesn't sound to good. Easy quick process.Ryan M.
The service worker was short tempered, I had issues with the 24/7 pickup service, and I was double charged. I am very upset.Crystal R.
I forget the representatives name, but was efficient and had me in and out for both the pick up and return. Thank you good sir.dominique G.