Cashier was very rude. Additionally, she seemed to imply I had scratched the cargo van, and actually left a voicemail in front of me asking her boss how to get dog hair off the passenger seat. My dog sat there, it isn't like I brushed her and emptied shit all over the vehicle. I've also never had to leave two extra phone numbers when renting a truck from U-Haul or any company, but she made me leave three contacts "for collateral." I've paid $50 in the past for similar and longer drives, but my total was almost $100. Based on her attitude and things she implied, it seems she added extra charges without communicating.
OLIVIA S
Knorrs Marathon
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Carnegie, PA 15106
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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It was easy to get a rental set up, both employees I had dealt with were very kind and helpful when picking up and returning the vehicle.
ALEX SThe clerk was by herself and actually was not there when we arrived. We had to wait for her to come back from wherever she went.
THOMAS KEasy drop off location fast and efficient!
JOHN MNo comments to improve. In person pickup, the people were very nice, friendly and helpful. The pickup and return went great.
VINCENT M