I’ve already spoken to multiple people about this but the truck broke down on the side of a very busy interstate. It was rented out with the oil light on and was even told that the truck was down within the past week and should never have been sent out. I had to wait 30+ minutes on interstate right outside downtown Pittsburgh when I was told service roadside would be 90 minutes. Fearing for my safety and the fact that a severe thunderstorm was coming in, I had to order an uber to get back to my car which I left at the pick up location and cost me $30. I then had to return to the scene when the mechanic arrived due to some asinine policy. He confirmed in 5 minutes that the truck needed towed. I lost 4 hours of my moving day dealing with this ordeal. I should not be charged for this rental
Joshua B
Knorrs Marathon
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Carnegie, PA 15106
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The van had a terrible odor inside tue cab and it sounded like the transmission was going to go in the van.
Carrie HVery friendly service! The vehicles always start in "tow/haul" mode so they should inform customers what that is and how to turn it off when driving empty. I like that they now have you take photos of the vehicle before you drive it.
william pThe entire process was seamless and professional.
Sean CIt’s a gas station. It works as a drop of location. You can fill up gas right there. Maybe don’t expect much for a pick up location.
Jean A