The truck assigned to me was extremely dirty inside! I had to wipe it down and even then it was still pretty dirty. The steering wheel is deteriorating and the driver seat was leaning towards the door, making it very uncomfortable and quite frankly unsafe while driving! The outside of the truck had so many “X” stickers there was no way to inspect the exterior properly! This particular truck was in bad shape! I’ve rented your trucks in the past and I’ve never experienced this. The trucks condition on needs to be removed from your fleet or taken out to be properly cleaned up and repaired! Also, your website from the link I was sent would not allow me to upload photos. Overall, it was not a pleasant experience renting from U-Haul.
CATHERINE L
The Storage Key
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cartersville, GA 30121
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Full & thorough inspection of the vehicle returned.
Alex SThank you for being so supportive and understanding…You guys are awesome 👏 You helped us out ..We’re able to get us what we needed and you worked with us on the time…I recommend you to everyone 👏👍
NATALIE CIn all my years and rentals with U-Haul, I’ve never seen such a beat up and worn out truck in service. I returned it earlier than planned, as preferred any other rental truck option to using it any longer.
Jeremy FWonderful experience! Affordable.
JENNIFER R