I picked up the van with 3/4 of a tank of gas. I dropped it off a day early with it a little above 3/4 of a tank. I even took a picture that I have to prove that it was above where it was when I picked it up and for some reason I was charged $10 for gas because they said it wasn’t at 3/4 of a tank, and it wasn’t checked in the next day. I had to call and get it checked in. It made me kind of wonder if someone used the truck a little bit at my expense. $10 isn’t a lot but it is after how much I paid for the truck in general. The man was very friendly when I called in and he backdated the check- in because he knew I got it there a day before I had to.
Joanna D
B And G Service Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Carthage, TN 37030
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Customer Reviews
- 3.5 Average Customer Rating
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The customer service terrible with uhaul all kinds of issues with driver license and payments delays on my order so on worst service I've ever had will not be back unless absolutely have to never again
Michael BYou fuckin overcharged, and charged my account a month later. You’re gonna rot in hell for your fuckin scamming of people. You’re a god damn piece of shit. You stole money. STOLE money from an innocent family.
Bonnie BNice persons
Daniel HNever answered the phone - all day long - Manager was not there when dropped off. Had to asked for drop off assistance even though I pad for it. Help was minimal compared to pick up location
george m