Overcharged and the employee was rude
Hunter F
Foley Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Carthage, TX 75633
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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donald bGood friendly group was ready for me got in and out quickly
Steven MOne of the hinges was broken. Didn't affect usability, but it should be repaired
Warren CI was given an initial location on Texas highway 149, 4 mile northwest of Cartage, TX. I was contacted by a man name Mark. I told him I would evaluate my closest location to drop off the truck. When U-Haul was contacted, it was deemed that Foley Rental was the closest. Mark from other location called me irritated that I chose a closer location and demanded that I drop off the truck at his location. My response was “no because I would have to drive further creating more miles, cost, and time. Mark expressed again that I am suppose to drive the truck 4 mile out of Carthage (approximately 8 miles one way further) to his location. I refused, told him I don’t work for him nor U-Haul, I don’t appreciate his hostility and irritating tone, that the truck can be pickup at Foley. I will never deal with this person or location and will convey to others about this person representing U-Haul. In addition, when I turned the truck in at Foley Rental, I was 5.1 miles over and was charged in spite turning it in a day early, but if I listen to Mark I would have been 11-12 miles over. Overall, pick up and drop off were wonder people and did an excellent job representing U-Haul but I should not have been charged the extra 5.1 miles.
FREDERIC D