The people were nice at the store but the experience was pathetic. The first truck didn’t start. The second truck had a glass aquarium that was shattered. I had to drive 30 extra miles and lost 2 hours of moving time. I was supposed to get a discount but was still charged the 30 miles so it didn’t feel like much of a discount if any.
JEREMY A
Aubuchon Hardware #152
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Carver, MA 02330
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Customer Reviews
- 4.0 Average Customer Rating
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The equipment was ok, but the sarcasm from the employee at this location was not appreciated
Joshua LC
michael sThis is for uhaul, not the location - I realized when picking up that this trailer did not have a stand jack. I managed but it was challenging to lift and connect as just one person. I would suggest jacks or a more clear statement that one does not come with the trailer.
Tyler MI live in Boston and rented a Uhaul to pick up in Brockton, MA, but when I arrived at the location that Uhaul confirmed with me 2 days prior they couldn't find my reservation and didn't have any trucks. The customer service rep told me there weren't any available trucks in all of Massachusetts and I had to drive an hour to CT to pick up a truck after the location was closed. There was extremely spotty cell service/ internet access when I was trying to use the 24/7 check-in and it ended up taking me an hour to complete the check-in process.
Audrey H