I dropped the trailer off 8/1 at12:45 (three hours before it was due). The lady would not be in until 2:00 so the gentlemen who I spoke with told me where I had placed the trailer was fine. I called at 3:00 to make sure they received the trailer. The lady confirmed she had it and would send me a receipt. When I received the receipt, it had drop off time on 8/2 at 8:48 pm. I was charged a late charge and additional fee for insurance. Called 1-800-Gouhaul and waiting for the issue to be resolved.
JONNY T
Kennys Auto Supply
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cayce, SC 29033
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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No one was there during open hours
PHYLLIS WThe facility was closed so no personnel were around. Easy check out process.
Carolyn WVery easy drop off, very convenient parking lot qith adequate spacing to maneuver the trailer into position. Fastest and easiest drop off ever.
Isaac GI was set for 1030 I get there and the person showed up at 1045 opens the door at 1050 never apologizes and was not friendly at all. The trailer had rust all over the handle of the door caused my white pants to be ruined
Timothy H