The ratchet for the tire straps was needing oiled or replaced. I oiled to be able to use. But they still could use some maintenance
Gregory W
Quick Stop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cedar Rapids, IA 52402
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
This one is a side job at a gas station/liquor store, was only one employee when I got there, he was trying to run the store and do uhaul, his English was poor. He called someone to help him and was being walked through the paperwork. A 2nd employee showed up after a few minutes, she seemed to know what to do for the uhaul portion and got the job done. The 1st guy came out and hooked up the trailer, put the safety cables over the tongue and didn't hook up the safety brake cable. More training would help
Greg EFirst off, I have not always had a decent experience using U-Haul. This time was different. The online ordering system was fairly simple and quick to place a reservation. That being informed fairly quickly that what I wanted was not available but that someone reached out to me was great. When they did find what I needed, I was contacted and told by a person that it would be ready for me on my dates. Dates. Pick up a drop off was very easy and the location and rental trailer was very clean. There's a little bit of confusion at my local location on who's doing what, but that was little more than a couple minutes of inconvenience. Seems like maybe not everyone is trained on what to do with the U-Haul side of their business. That said, I got the help I needed without any hiccups.
Kevin HProcess to rent was easy and staff were helpful.
Steve GAdopt a policy where the charge for pads still in the bag comes off the bill.
randall m