Please check your vehicles before giving to a customer. I picked up a 10' truck that I found a mostly full gas can in the van when packing it. I contacted the rental location who had no idea about the can (meaning they did not check the truck when it was brought back) and said it should not be there. I then discovered the gas tank would not fill after already getting the truck professionally loaded. Though they switched me over to a working truck, the people working at the rental location were unwilling to help transfer contents to the new truck and acted like it was my problem to solve. Thankfully, a young employee (Aidan) volunteered his time to assist me and I would not have been able to get on the road that day without his help. Overall, this was a multiple hour, frustrating ordeal that could have been prevented by initially checking the truck and other employees being willing to help customers dealing with the mistakes of the rental site.
JENNAH K
Big Tool Box Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Centennial, CO 80122
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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We have used this place twice and the first time was great. We ordered a appliance dolly and it was in great condition. The second time we rented and requested the appliance dolly again, it was not the same as the previous. It was in very poor condition with no tie down. It looked like it might have had it at one time but it did us no use in our needs for moving appliances. It should not be used at all in our opinion. The truck worked well and had no issues.
IAN RThe staff there are excellent and extremely helpful!!👍🏻
TINGXI Ibrakes were very low, windshield wipers needed replacing
ELIZABETH FTrailer was fine.... Dolly missing roller on left side made moving appliances difficult. But the service at this location is always outstanding.
JAMES L