Very easy to use the app to pick-up and drop-off the vehicle. My only complaint would be that I would have preferred more than an 1/8 of a tank of gas in the vehicle when picking up. I know you have to refill the tank to the same level as before, but it would have been nicer to not have to do this immediately.
Amy Weeks
Mallard Creek Mower
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Charlotte, NC 28262
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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The self serve process only works if the system is working. Which is fine, but when the system is down you are essentially stranded with a uhaul and no way to return it. I probably will not be using uhaul again, which is a shame because I’ve used your service my whole life.
Christy LownThe pick up instructions did not include the lock password and I had to call customer service. This took 20 minutes out my pick up time.
Kiana WhitleyNo parking for my car, trucks parked very close to one another.
Jeff SchubertInsure previous renters clean truck bed
Michael Law