This location is excellent and Nick was very helpful and straight forward about the expectations of how to bring the truck back (clean and full of gas). They are also a mechanic garage so you know the trucks are kept well. The truck ran great and worked as expected. The drop off process after hours is excellent too. You use your app to drop off truck and then take the requested pictures on the app of interior, mileage and fuel, back and front of truck and pickup bed if so. The process takes about 10 mins. Then you simply drop your keys in the drop box. I will be back as it was a no nonsense straight forward easy process. Thanks Nick and the garage. Are you all again for my next rental.
Joel G
Richs Auto Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chatham, NY 12037
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Just know that if you are returning your UHaul on a Sunday, there will be no one to talk to and you need to find the key drop off box underneath the UHaul Rental sign.
ANDREW BThe truck was dated and had no upgrades whatsoever. And no ramp as was expected.
Kelli CRich was so kind and helpful. I had a great experience. Zero criticisms!
Amy BToo EXPENSIVE.
DAVID S