Customer Reviews for Richs Auto Service

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Richs Auto Service

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Frank B. on

Rating:

Customer did not leave a comment.

jan o. on

Rating:

Excellent experience. Will be using this service again and will encourage others to do so. Sincere thanks

Terrance R. on

Rating:

Customer did not leave a comment.

david o. on

Rating:

Rich was extremely helpful making sure I had the vehicle during a busy Labor Day weekend.

ALAN S. on

Rating:

Customer did not leave a comment.

Thomas G. on

Rating:

Customer did not leave a comment.

christian z. on

Rating:

Customer did not leave a comment.

william w. on

Rating:

Customer did not leave a comment.

Stephen H. on

Rating:

Customer did not leave a comment.

gina q. on

Rating:

The trailer we rented could not be pulled by our car. We appreciate that Uhaul refunded our fees.

Peter F. on

Rating:

Customer did not leave a comment.

SEAN F. on

Rating:

Easy drop off. Very clean and tidy. All good

Mauro G. on

Rating:

My main complaint is with U-Haul, not the agent. My reservation was changed without my being informed. this caused significant stress and a waste of almost 2 hours in time. Also, what was the point in scanning my license and filling out a reservation form only to have to do it all over again at the pick-up point??? Very disrespectful waste of my time. I rent trucks frequently, this is unacceptable. Next time, there may not be a next time as this is a chronic problem when renting from you.

David N. on

Rating:

Customer did not leave a comment.

JAMES H. on

Rating:

Rich provided excellent service.

Terrance R. on

Rating:

Customer did not leave a comment.

kim A. on

Rating:

Customer did not leave a comment.

Tom A. on

Rating:

Customer did not leave a comment.

Stephen K. on

Rating:

Everything went smoothly. I have rented from here before and I have no complaints.

Robert S. on

Rating:

Customer did not leave a comment.

daniel q. on

Rating:

great service , good equipment , on time service for the rental and the dealer even had the truck running and cooled off for me how can you get much better than that !!!! will always rent from here THANK YOU !

Guy G. on

Rating:

Keep your word as to where I was told I could pick it up. The original pick-up was only a half mile from where I needed to load. I lost at least two hours due to your change. I was told that the dealer didn't have time to go and get the truck.

Jennifer A. on

Rating:

Customer did not leave a comment.

KATHLEEN M. on

Rating:

Customer did not leave a comment.

paul b. on

Rating:

Customer did not leave a comment.

Jon W. on

Rating:

Rich is kind of surly and the place is in need of a serious facelift and remodel.

Jaci R. on

Rating:

Customer did not leave a comment.

doug w. on

Rating:

Customer did not leave a comment.

Deborah B. on

Rating:

He was wonderful. U-Haul completely ignored his Chatham location and made me use his Hudson location. He was kind enough to call me and arrange for me to use the Chatham location, which is 30 minutes closer to me than Hudson. Vehicle was new/near new and a pleasure to drive. Overall a great experience.

michel a. on

Rating:

Customer did not leave a comment.

Janet M. on

Rating:

Customer did not leave a comment.