I would have appreciated it if the owner of the shop had worn a mask in these Covid times. Other than that, the experience was excellent.
Trailer Rental & Towing in Chatham, NY at Richs Auto Service
Moving to or from Chatham, NY? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Chatham, NY 12037 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Chatham, NY
Cargo trailers in Chatham, NY are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Richs Auto Service!
Utility trailers are perfect for towing large or oversize cargo in Chatham, NY 12037. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Richs Auto Service provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Chatham, NY and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Chatham, NY online today!
Trailer and Towing Supplies
Rich the owner is very kind and courteous and this is and has always been my preferred uhaul station for all my moving needs. This is the first place I recommend when my friends are looking to move things.
Mr lanphear was very nice and made renting the van so easy.
Richie was there when said he would be. Great to start at 7:30 AM when everybody is sleeping. He provided good information regarding how to load my Corvette. I'd use this place again.
Your online drop off system sucks. Wouldn't accept my location from iphone and no way to manually input it. Without that, no way to complete the drop off process. Put on hold at your 800 service number for 10+ minutes then told â€œthere is a problem, call back laterâ€ and call ended. Never got to speak to a real person. Had to just drop key in return box and hope for the best. Terrible customer service from UHaul.
More info on restrictions when you use the on line sign in. I was late arriving and was locked out. Terrible system!
Rich was very helpful and knowledgeable. Good customer service
Rich is always very nice and explains everything
Clean, Friendly and very professional
For contactless pickup you should make clear (where) the truck number is printed on the truck, and clarify it is not the license plate number
Very nice man..very professional
After having a true NIGHTMARE experience using the poorly functioning U-Haul on line app at the Fairview Avenue location. I was rescued by Rich in Chatham location. He saved the day.
The app approval experience was poor. It took 25 minutes for someone to approve my rental using my smartphone. It was unclear when registering that the rental location would be of little help when choosing the digital experience.
Make sure when a truck is reserved for a particular location , make sure the truck is at that location. My location was changed and I had to drive a 3-hour round trip to get my truck and equipment.
Next time, do not tell me to go to Chatham, then to Hudson, then to Lee, then back to Chatham. Worst experience ever
I showed up after hours to drop off my UHAUL equipment and there happened to be a Uhaul representative there. He was very helpful with assisting me with maneuvering the truck and dolly to a better parking spot.
Was the truck clean? It hadn't been through a car wash, there was a ( spilled coffee?) stain on the console, Doritos and an empty soft drink can on the floor. I was only allowed to submit one photo. This location closed at 11AM. I began making phone calls to U-Haul shortly before that time to make sure that I would be able to pick up the truck at 2 PM. The original renter was also trying to get answers at the same time. There seemed to be some confusion , as different people at U-Haul gave us different answers. Rich was helpful in giving me the number for Dispatch/traffic control in Albany, NY. Eventually, when I tried to pick up the truck, Kim at that location gave me the access code for the key box after spending almost another hour entering and re-entering my info, numbers, etc. only to have my session expire multiple times and being told they couldn't verify my location (location services on my device were turned on.) I arrived there by 2PM and left there about 3PM. The process was difficult and time was wasted. We were told it would be simple to have an alternate driver pick up the truck for the original renter, who was over four hours away. After I picked up the truck, the contract was in my name. It would be great if you could get all of your personnel on the same page.
Because a truck I rented wasn't available at the location I rented it at customer service set me up with the same truck at a different location over 20 miles away. At that time they agreed to adjust the mileage charge to compensate me for the mileage and inconvenience, I agreed. When I went to pick it up the website charged me the original mileage over double what they had told me. When I spoke to someone at the site he informed me that is the way it was because he was the only U-Haul place around and the he owned the other 2 they were locale. He also informed me I could not leave a vehicle while I had the truck. Even though he may be the only game in town I am searching other places because I have to move again in about 12 weeks this was a temporary move while we renovate our own home, I do not want that experience again.
Tell the dealers charge for parts what's is asking on websites don't charge double they amount
Rich provided excellent service!
Very knowledgeable staff at this pick up location
Guy was so nice and helpful. On the phone and in person. This is the way to go when moving. Made it so easy with the ramp and the truck was easy to deal with mechanically. We did our move in half the time we expected. I would definitely come back and work with this Uhaul location again after I experienced how easy it was to rent and deal with the truck.
I can't say enough good things about the owner, Rich (never met him until this rental). Not only is he an all-around nice person, he went above and beyond to make sure I got what I needed. I mistakenly ordered and rolled out of the parking lot with the wrong trailer (my oversight), and when I realized it 20 minutes later, I immediately called Rich. He had already closed for the day but told me not to worry, he had the right trailer for me and I should turn around and come back. This was a hot, humid Saturday and I know he needed to get home, but he greeted me with a smile when I returned. I'm very thankful for his excellent customer service - in a time when more people seem on edge, it's so nice to know there are people like him out there! Thanks, Rich.
Clean up the place.