We reserved a cargo van and two tools for furniture and boxes from this location a few days before our move. First, they texted us the night before that the location had changed, then when we went to pick up the car, we found out that the two tools we reserved were not available and they told us to contact other locations to find them, but we couldn't find them anywhere and we experienced a very uncomfortable experience and worse, they charged us for those two tools.
Davood C
Ninas Mobil
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chatsworth, CA 91311
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The young man at the counter were lovely, but this van was completely filthy inside and out. It was not cleaned at all, and there was trash in the back as well as bloody Kleenexes and tons of pet hair. Not to mention the check engine light came on and various other Notifications of things going wrong.
Lori JI went to the first location on time, but the previous customer couldn’t return, and then I went to another location for the 10 foot truck. And then leaking while adding gas. Gas was all on the ground in the gas station. The front desk knew the situation and still rented me that truck.
MINGJUN Q2nd time this happened that my booking was sent to a different location which makes it harder for me to get the unit.
Michael RI went at 7:45 to pick up my van for a rental it took over an hour to for the process to finish. I was so annoyed. I had to be somewhere at a certain point moving things and we were late. We’re nonprofit organization and time is of the essence when we have our events
SANDRA F