Arrived for pick up; the vehicle was covered in snow and the area wasn't plowed. I requested the vehicle be cleaned prior to pick up! After I personally removed snow from the vehicle I couldn't get it out of it's parked location. The vehicle had to be pushed out via Skid Steer vehicle. The inside was dirty and trash left behind from the previous user. The next morning the vehicle wouldn't start. I had to charge the battery. I returned the vehicle and cleaned it out as it should have been. I should be completely refunded for this terrible experience.JAMES L.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Chepachet, RI 02814
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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We arrived to pick-up our equipment at this location at appointment time. The location was locked and the U-haul representative was not there. We had to call customer support in order to get the trailer dispatched.Janette W.
You charged me for gas used when it was returned at the level I got it at. Seriously, never renting again. The entire process was a nightmare and anything but contact freecasey M.
Service was fast and professional, very pleasedTimothy B.
Great experienceTRACY B.