I went 15 miles total. The gas was beyond full when i picked it up. The gas was beyond full when I brought it back. I crammed a gallon of gas into it which i provided the receipt as evidence of that. Click, click, click. Crammed the gas in. Then i received the invoice. Gas charges ? Rocky's claims they fit an additional 4 gallons ? Not convinced of that. Even if they did, i only used 1 gallon. Which i replaced. Quick math. 4 gallons plus 1 gallon is 5 gallons 15 miles divided by 5 gallons is 3 miles per gallon. Rocky's expects anyone to believe that a tiny cargo van only gets 3 miles to the gallon ? I feel insulted and genuinely hurt. I sincerely feel like i was taken advantage of and cheated by rockys.REX L.
Moving Truck Rental in Greenville, RI at Rockys Ace Hardware
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Greenville, RI 02828
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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consider eventual installation of backup cameras - was a little scary backing up such a large vehicle without that feature.James C.
Truck had an empty soda can in the cupholder and a used face mask on the drivers side floor. Only drove the truck 18-20 miles and the engine temperature gauge maxed out and the overheating notice came on. I was able to complete my use without service, but it was stressful. Employees at the store were very helpful, no issues at all with the location or employees I interacted with, my issues were with the actual equipment.SHAWN B.
Thx for a great product ðŸ‘THOMAS G.
SERVICE WAS GREAT. EQUIPMENT WAS GREAT. WILL RENT FROM THERE AGAIN!GERALD L.
Ensure that requested items (ie blankets) are available at the site someone is directed to. I had requested a different location and had to travel 20 min to this location and they did not have the extra items I requested.Bridget T.
The customer service was good and no issues with the truck at all. It was a positive experience, however the inside of the cargo area had not been swept out. ThanksRODERICK K.
My only issue was there was a disposable mask left in the glove box from previous rental. I just really hope during this pandemic the van was truly sanitized?JENNIFER G.
Truck was dirty inside. During a pandemic this was extremely concerning. They also charged me for gas when i put gas back up to the line it was at in the vehicle before returning. Messaged the customer help email and still no response.CHELSEA K.
First time rental user. My Uhaul made moving less horrible! Nice modern truck in great condition. Thumbs up.DANIEL G.
No blankets/pads We paid for 5Thomas S.
Charge less for mileage. 99 cents is ridiculous.nancy F.
Tell me if I don't return it at the same tank level I'm charged a CRAZY amount. It went from 7/8 to 3/4 and I was charged $14. Insane I would have put $2 of gas in and been fineAnthony K.
Nothing to improve!! Everything was great!patricia D.
Cab was so odiferous when we picked it up it made my wife feel sick. Only by leaving windows open the entire time we had it made sitting in cab tolerable. Otherwise the van was ok, tire pressure light apparently a malfunction the shop knew about.James D.
The staff at Rocky's Ace is always helpful. I'm 100% satisfied.jay F.
Great overall experience Thank Youanthony C.
Was very convenient and easy experiencepeggy P.
Great service! Truck was clean and in great conditionCatherine R.
Friendly customer service. Very accomodating to all my questions. 5 stars.Mirko B.
My rental from this location was flawless.....I don't think they could have done anything more, unless the drove the Truck for me! TY Rocky's in Greenville, RISteven A.
We didn't have any problems, but our van did say that it was time for an oil change.Gina S.
My bill was incorrect, I was charged for gasoline when in fact I filled it to slightly above the level at which I rented it. In talks now with a â€œresolution specialistâ€œ to resolve. Used them before with no problems though.ANTHONY A.
Fix your digital tools. You have obvious app bad online website challenges.John R.
Instructions regarding location of key.Michael B.