Took too long for approval when I picked up the truck. It took almost 30 minutes.Darin K.
Moving Truck Rental in Cherry Hill, NJ at Education Facility Management LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Cherry Hill, NJ 08003
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Great Service!!!! I told him I'd send some people and I will recommend him to whoever else.whitney H.
The only thing i could say needs to be improved is the app for checking in but other than that it was very smooth and easy to do.Matthew S.
Smooth experience. Clean vehicle. Easy access and after hours return.Phillip C.
Truck was not swept out. I doubt they ever checked it because I requested a utility dolly and furniture ads which were not there. and then I was charged for them.Bryan C.
The entire process was so easy. The van was clean, in great condition and Exactly what we needed. Rob made sure we had everything we needed. It was the easiest part of our move, I highly recommend this uhaul location!!Lisa F.
The staff went above and beyond for us ! They even advised us the lowest rates !Robert N.
Oil change light was on. Otherwise everything was fine.John M.
Van was very clean and staff went above and beyond ! The dispatch room was very safe and social distancing procedures were in place at this location .Robert N.
Customer service at the location was excellentChristopher N.
Although the truck was generally clean, the inside of the windshield was not, and that was distracting till our first gas and clean. Just a little more attention to small stuff would have been appreciated.jay H.
I couldn't grade this facility because no one showed up for work. The office was supposed to open at 0900 amd I arrived at 0945 and no one was there. Another couple was there aswell waiting for their truck they reservedELIEZER C.
I've used this site before for self checkout and checkin without issue.David W.
Next time call and tell the person who rented it where the truck is I rented it from mt laurel got there told us was in cherry hill lack of communicationcathy M.
The agent did not wear a face mask when interacting with me and did not keep distance (not at all). I felt very uncomfortable. Further, it seemed that the agent (maybe the owner) does not know he is in a service business.CHIHYUNG O.
U-Haul is an absolute disgrace of a business. I ordered a 26 foot truck a month in advance of my upcoming move only to find out the day before that I could not get the truck I ordered, they only had a 20 ft truck available about 55 miles away from where I needed to pickup the truck. Thank God for Avis Truck rental which saved our lives and had a 26 ft truck available nearby for our move. I will be filing complaints against U-Haul with the better business bureau. A company of this size should not be allowed to operate nor treat it's customers like this. Total disgrace, company needs to be disbanded or go through total overhaul from top down starting with new ownership.Christopher C.
It was fast and friendly service.Amir M.
Everything was streamlined and very straight forward. The locations and description of everything was perfect. I appreciated how easy it was. Thanks!Dave B.
Professional and friendly staff, clean and working truck. Easy in and out serviceJames H.
After arriving at my first uhaul truck has flat Customer service is an absolute nightmare got hung up on twice had to drive to different location to arrive there and still have trouble uhaul customer service is horrible it take over ten minutes for someone to answer your call bad bad serviceMELVIN M.
Very friendly and professionalrobert B.
Great location with plenty of parking space to drop off towing equipment.Matthew T.
Man what can I say about this place... I hate leaving bad reviews, and Uhaul used to be so good to me.. but this past experience has left it all tainted. I pull up the truck to drop it off, I see someone helping someone else in the back near me, they see me too as I walk inside. Inside, it's not a typical uhaul, looks like a person's office space. Total mess. Whatever, I just need to drop it off. I call for someone, no one answers. I don't want to walk around a person's private apartment/office, as that is what this place looks like, but I take a peek to see if someone is there. No one. Maybe they're in the bathroom. I wait a few minutes. No one. I go back outside. The guy helping the other people looks at me and ignores me. I stand there for a while waiting until he's done. When he's done with them, he comes to me. "What do you need?" This guy saw me walk into his office, he could have called out before and said he'd be right with me, totally ignored me. No one else working there as well, which he clearly knew. Just ignored me until he was done with the other customer, couldn't say "i'll be right with you.." Whatever. I didn't mind it too much, but I think my experience with the Uhaul in Syracuse Thompson Rd had left me bitter about Uhauls in general.. I gave him the keys, asked if I needed to do anything else like sign something.. he said no, took the keys, that's it. No receipt (got one in email a few days later), no "where are you coming from.." etc. Just a strange experience. He didn't need to make me wait, could have called out and taken my keys right there while helping load the other people's trailer onto their truck when he first saw me drive in with my truck.. but whatever.Shaigan I.
MUCH MUCH higher milage than the other uhaul locations... But, needed uhaul and worked out.Samantha M.