stop changing the rental pick up location.
Frederick P
JBH Enterprise LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Virginia Beach, VA 23456
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I needed to extend the rental a few days, and the staff was very helpful and made the entire issue so easy to deal with.
William GI had an absolutely wonderful experience with U-Haul yesterday, from start to finish, and I especially want to recognize Jennifer at 2404 Castleton Commerce Way in Virginia Beach, VA. Jennifer was exceptional. From the moment I arrived, she was kind, welcoming, patient, professional, and genuinely helpful. She made the entire process feel easy and stress-free, which is exactly what you hope for when you’re already dealing with the logistics and pressure that come with moving. What really stood out to me was her kindness and willingness to help. She didn’t make me feel rushed or like I was just another customer coming through the door. She took the time to make sure I understood everything, answered my questions, and made sure I was taken care of from beginning to end. The whole experience was smooth, organized, and pleasant. Jennifer’s attitude made a huge difference. Customer service like that deserves to be recognized because it’s not something you forget. Jennifer, thank you for being so kind, patient, professional, and helpful. You truly went above and beyond, and you made my U-Haul experience a great one. If U-Haul has a way to recognize outstanding employees, Jennifer absolutely deserves that recognition. ⭐️⭐️⭐️⭐️⭐️ I highly recommend this U-Haul location, and especially Jennifer, because she made what could have been a stressful experience feel incredibly easy. Thank you for everything!
stacy bI rented the trailer for Monticello Norfolk location and when I went to get it was informed that it was in Virginia Beach approx 40 minutes away. Noons notified me of the change of pick up location. In addition, no one seemed to care that I was inconvenienced in this manner
David BAll good
WILLIAM W