I can’t think of anything. The service was good and the equipment was exactly what I needed.
Robert P
Chilled Ponds
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chesapeake, VA 23320
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Staff was not familiar with check-in or returning of rental equipment which led to my rental not being marked returned on time and myself receiving a phone call from a regional office asking the status of my rental wasting both corporate and my time for a rental I returned a day early.
RYAN DThe online check in should be a true online check in where you don’t need to go inside to do everything.
Daniel FEasy. Clean. Check engine light was on in the truck but we didn’t have any issues.
Jessie GAn African American employee with a small white car pulled into the parking lot at 8:15 in the morning before the uHaul opened at 9; while I was unhooking the trailer in a designated spot next to another trailer. This employee lowered his car window and started screaming at me “I don’t want that trailer there; move the trailer”. The employee then parked their white car in front of the uHaul store and walked in. The employee never identified himself and it’ was good the employee never exited their car while he was yelling at me. He was very threatening and as a 30 year veteran of the United States Army this employee was close to getting some training on combat operations. This is no joke.
GEORGE E