I have used uhaul a number of times over the last few years. I waited for 45 minutes to find out the trailer was damaged when it was brought back surely someone could have called me. The customer service kid was excellent and apologized and went out of his way to find a dealer that had one. Go to the chestermere location. Owners son wanted nothing to do with helping me. He had a condescending tone (not sure why as his gas station was literally a shit home and messy) he had a lazy attitude and did not offer to hook up the trailer (different from other locations). Not that I needed the help but it reaffirmed his lazy attitude. Upon bringing the unit back I was late and could be the worst customer service person I have seen. Will NEVER rent from uhaul again.Stephen T.
Moving Truck Rental in Chestermere, AB at Gas Plus Chestermere
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Chestermere, AB T1X1K5
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Make extension of rental more accessibleCaitlan H.
What a joke, tells me to bring the truck back with 1/4 tank of gas and he'll give me a $35 discount. Spend $30 on gas at their gas station and he offers me a $10 discount only. Yeah it's a hair less than 1/4. But it also had less gas in it than you said it did when I picked it up. I am very disappointed pointed with u haul. Try filling your trucks and maintaining them. Broken wiper blades, unstable drive, truck needs a wheel balance.Brad S.
Trailer was dirty had mud all over it and nails garbage . The system was down when I return it then they charge me a extra day. Never help me hook up or even bother to check trailer pic would not upload into self check out.Rick D.
Truck was very old. Truck loading door was stiff and extremely hard to open and close.Jennifer H.
Vehicles should be picked up and returned with a full tank of gasPaul D.
Box was dirty had to clean it before we could use it . Truck was on empty for gas had to put our own gas in . Wiper on drivers side was ripped off so no wiper on drivers window was dirty and could not clean it .Nelson T.
Staff had to jump between the u-haul station and cashier for the fuel so it made it difficult for them to focus. They did get the job done though and that is what matters.Donald L.
Great service!! Super quick in was in and out. My truck was awsome. Clean and great on fuel.Daniel M.
I had to hook up the dolly my self and check lights my self one side did not work for signal so had to go back inside to tell the guy he then gave me another conection to hook new wires up he did help me with this and it all worked fine after but it did the job and I was happy at the end thanks uhaulPaul C.
We were over charged for mileage that hadn't been recorded properly. If we hadn't had a picture we wouldn't have been refunded almost $120. We were basically charged double. Then when we brought it back to them to prove the mileage used they still wouldn't refund and said they had to call the manager. When we arrived back home, they called us in for a refund.Matthew P.
Had extra boxes that were purchased in anticipation that extras would be able to be refunded. Vendor refused to refund for these extras. 100% guarantee absolutely worthless for the boxes. Rather disappointing because rest of move was excellent.Mark S.
No, was excellent atenciÃ³n for me. Thank you.SANTOS D.
everything was good !!EUGENE B.
All went well. ThanksGEOFFREY G.
Vehicle was dirty, bugs on windshield, dirt in the truck and cargo box. Interior smelt of cigarettes and had many stains on the dash and cup holders. This vehicle was not Covid clean. Not acceptable.Sean R.
The battery died on me due to having only emergency lights on for about 2 hours. When I jump boost the battery, i noticed that the battery connection was corroded so it needs to be fixed asap.LGOR P.
Just one comment that the truck was visibly dirty inside - we had to sweep it out ourselves before putting our stuff in. Other than that it was all good.Warren M.
Poor guy running the gas station, convenience store, Fed ex depot, Purolater Depot, Uhaul Depot and no one to help him. One guy running the whole place. Crazy. Felt sorry for himDel P.
Clean the vehicle, maintain the suspension, I wasn't sure the vehicle was going to make the full tripJody G.
The agent was efficient, extremely congenial and very helpful. I had no issues with anything. Well Done!!sandy M.
They charge me the amount on visa twice. And Truck is noisy sometimes.AYMAN A.
Did what you could during a challenging situation.. I will recommend if nothings available in city.james L.
The trailer was not secured and while I was driving on the road it fell off. Only the chains were attached and while I was slowing down it was slamming into the back of my SUV causing unknown damage at this time.JENNIFER C.
They are very kind courteous and thoughtful store..they helped me with blankets and a dolly too..they also adviced that whenever I need further assistance,they are more than willing to give me the help. I highly recommend their services and products for movingJustus B.