Seemed like a burden that we were coming in to pick up a trailer while she was there talking with a friend. Couldn't lift the trailer onto the hitch but wouldn't ask for assistance with it. Two tires were flat by the time we got it to the Cheyenne location and we had to call for roadside assistance. Not a great experience from the start, rude and unwelcoming.
Moving Truck Rental in Cheyenne, WY at Good Guys Auto Sales
Moving to or from Cheyenne, WY 82001? Get FREE truck rental rate quotes at Good Guys Auto Sales.
Get FREE moving truck, pickup truck and cargo van rental quotes at Good Guys Auto Sales
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Cheyenne, WY.
Cargo vans and pickup truck rentals in Cheyenne, WY
U-Haul cargo van rentals and pickup trucks in Cheyenne, WY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Cheyenne, WY 82001. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
I did not pick this location, it was dictated to me. Location appears to be a single duty site, "get the customer out the door".
Monday we went online and reserved a trailer in LARAMIE. Thursday morning as we were leaving for our 800-mile drive, you called to tell me the trailer will be in CHEYENNE. You should not make promises you can't deliver and me to adjust at the last minute. Cheyenne is an hour away from Laramie over an 8600' mountain pass. We made arrangements on Monday to pick up on Saturday, and you threw us a curve at the last minute. Bad practice.
Be less grouchy. Good grief. The lady seemed to be angry at the world, and perturbed that I had interrupted her just to return a trailer, then I had to move a trailer that was already in their lot by hand, just to make a place to park the trailer I was returning.
We reserved the equipment at one location, were told it was at another location and finally picked the equipment up at a third location that was not as convenient and was frustrating to have to drive further.
Watch your bill and make sure you don't get charged extra
The entire process was difficult and unreliable. The man at the store where I picked up and dropped off my truck was a jerk.
Lady inside did not really care about anything. No one there to disconnect had to do it myself and push the trailer out of the way. U-Haul themselves suck for tire cost reimbursement and gives you the run around. The crappy rental place was better than U-Haul customer service. Got hung up on several times and no one uploaded the information I sent over. Just horrible. It's been a month now and still have not got my money back.
Everything was great!
The gentleman who runs this place is very helpful. If needed, I will rent from him again. Thank you!
Trailer we rented was in need of maintenance, rental agent was helpful.
The truck we were given, the battery was dead. The lady had to jump the truck for us to leave the lot. I asked her about getting the truck to where we were loading and she said the battery should get enough juice in it by then and we should be fine. We ended up having to jumpstart the truck 3 different times in order to use it. We also did not break the seal on the blankets we ordered but when asked for a refund on these it's like she didn't know what to do. No refund or anything on the faulty truck either. This place lacks serious customer service and needless to say we will never ever be using them again.
Dirty inside and left with dirty blankets.
The female employee was pretty good, the male employee was not. They might want to explain that you pay insurance everyday that you have the truck, that apparently, it's not a one time fee. The guy was rude about that. I would not have purchased the insurance if I had been told it was charged everyday.
They were very helpful and plight
Nothing at this time
In March 2019 I moved to Cheyenne, and by the time I dropped off the truck and trailer at Good Guys, I was LATE, like maybe 2 weeks late. It had been a while since I'd moved, right? So my estimates were a little off. Anyway, I don't know if it was the folks at Good Guys proper, or if it was the folks they were talking to on the phone (maybe to some regional U-Haul rep), but whoever it was, they wiped clean about 95% of my late fees! I was pretty happy about that, and, as a result, I gave the Good Guys folks a 5-star review. That's the preface. In June 2019, a few months later, I was checking prices for a rental van that I was going to need for about 4 days, because I was going to go camping with a bunch of friends, and I was going to be bringing a lot of equipment, and so, determining that U-Haul had the best prices I could find for the long weekend in question, I decided to call up my buddies at Good Guys! No problem! There were absolutely no problems with the van. I'd put a lot of miles on it, it was clean and well-maintained: zero issues. After I returned back home from my trip, I decided to make good use of the van while I had it, and I took about 15 full bags of months-old lawn clippings (y'know: soupy, decomposing grass) to the transfer station before I dropped the van back off. Once I was done with that â€” again, zero issues â€” I recalled the favor which the rep from Good Guys had asked of me before I returned the van, which was that I sweep it out, to make sure there was no debris left in the back of the van. Still grateful to Good Guys for the many late-fee dollars saved previously, I swept out the back of the cargo van with a good stiff broom. With respect to the decomposing vegetable matter which had just spilled out onto the floor of the back of the van, it didn't "sweep out" very well. In fact, it was kind of "ground in" to the little grooves which exist in those rubber/vinyl mats they put in the back of cargo vans. It stunk. A lot. It stunk like grass which had been rained on for 3 months while being confined to a partially open trash bag. This wouldn't do. I couldn't drop off the van in this condition, especially when my buddies from Good Guys had asked me to bring it back clean. So I took it to a car wash, and I washed out the van. No big deal, right? After all, the insides of those cargo vans are DESIGNED to be washed out. So when I finally returned the rental cargo van back to Good Guys, it was tip-top, in pristine condition. As my "buddy" climbed in to the driver's seat to check the miles and gas level, he asked me, "What the hell happened?", or maybe it was, "Why the hell is it all wet in here?" Also, he MAY not have ACTUALLY said the word "hell", but it was definitely there in his TONE. The thing is, I thought they'd be pleased, so I was pretty bummed that they were upset that I essentially did what they asked of me. He explained that NOW he was going to have to take out the rubber/vinyl mat thingies to make s
I did not receive the utility dolly that I reserved.
Not enough room to return the trailer. Had to navigate tight spaces and ultimately drive around the block to drop off. Wouldn't allow after-hours drop-off.
the email conformation sent me to the wrong location. When I picked up the truck the trailer lights was not pugged in
I dropped the trailer off after they closed. I followed the directions that the man gave me about going down the alley and pulling between the trailer and truck there. I could not pull in because there was not enough room. I could not back the trailer into the space either, I was afraid that I would damage one of the vehicles. I would tell people to go to the location on Central instead because they always tell me to leave it in the lot and they park it themselves.
This has nothing to do with the pick up location. I expected that if I reserve a 20 ft truck I would get a 20 ft truck not a 15 foot truck.
I was told that if I put a card down for my payment that I would be garunteed the price I thought I was going to get but instead when I went to pay it was $200 more. I am very unhappy !!
Service was average. He was nice told me where to back trailer up to and he unhooked it . I was in my way, simple and easy.
We where in a bind and the people were great and helped us out rite away. The transaction was a pleasant experience with the friendly people at Good Guys Auto. Would highly recommend them!