There was no clear contact person. The location was closed and I had to call support to get a different vehicle which delayed my pickup by an hour at least almost 2 hours.
Malcolm W
S D S D Auto Glass Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chicago, IL 60608
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Customer Reviews
- 2.0 Average Customer Rating
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The pick up location is more than a block away from the location indicated on the address. Moreover, there was no instruction about this until I called U-Haul. The physical location has a phone number to call, but that phone number is never answered. It took quite some time to get a hold of the physical pick up location Truck itself had a maintenance light, which was an issue because I could not get a clear odometer reading
Vamsi MThank you for the convenient move.
Andrew KFirst and last of all I was charged for something that wasn’t even available. This place was empty no keys no nothing, now U-Haul wants to say that I’ll get a refund when the manager from this abandoned looking place reaches out to me. Like tf I’m using ur service and u can’t even issue a refund when I didn’t even used your vehicle matter of fact I had to go get another truck to another location. Smh
Juan GCustomer service terrible
Porsche K