I called to reserve the truck at the location near 63rd Rockwell. When I got there at 7am to pick up the truck the office it wasn't open , So I called the location on 61st Kedize and was told my reservation was at the location. ,I HAD TO WALK TO THE OTHER LOCATION , I WAS NOT INFORMED THE LOCATIONS WAS CHANGED ,I GOT DROPPED OFF ON 63rd . THIS IS NOT HOW YOU HANDLE BUSINESS CUSTOMERS NEED TO BE NOTIFIED WHEN MAKING THEIR RESERVATIONS WHERE TO PICKUP THE TRUCKS .YOLANDA S.
Moving Truck Rental in Chicago, IL at U-Haul Storage of Gage Park
Chicago, IL 60629
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- 24 hour customer return
- habla español
One-Way and In-Town Local Rentals in Chicago, IL 60629
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
We have the largest selection in the industry!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Patrice was super nice she explained my contract well and I was greeted with a smile and positive attitude. The equipment was clean and felt well maintained!JULISSA G.
I got charged a late fee and should not have. I have 24hrs on the rental and I told them I needed longer the the 4 hrs I stated before. The branch said ok but never said it would be a late fee. Its crazy how you can charge a customer for being late and he has 24hrs on a 19.99 rental. I will be calling my bank to dispute this charge for sure. Not exceptable for a first experience.DECHAUMA W.
I Believe everything is okMARCO Q.
No improvement needed.ANDRE H.
Never againJOEY W.
You need to update your payment options APPLE PAY IS NEEDEDMONICA C.
all is wellSYLVESTER C.
They are very respectful people.ROSA S.
Not accuse your customers of not returning keys and rental truck. my rental was returned before my actual return time. Clearly you guys didn't check the lock box for the keys prior to calling me. All you guys had to do was look in the lot and you could see clear as day that the rental was returned to its original spot. This is unacceptable.EUGENE H.
great customer service, it was quick and professionalOSMAN B.
The woman who helped me at the location was rude and I didn't appreciate her attitude. It was my first time renting a moving truck so I wasn't familiar with the process and she wasn't helpful or nice. She acted inconvenienced by me. The rental process was easy and convenient though.DEIRY V.
I fell at the location there was ice in the lot.TIFFANY B.
Keep the same people.DAVID H.
THE FRONT WOMEN WAS COMBATTED, WHEN I EXPLAINED TO HER THAT I HAD NO EMERGENCY NUMBER SHE STATED THAT I NEEDED THAT TO RENT...SHE STATED THAT SHE RESERVED THE TRUCK FOR SUN AND THAT I SHOULD ACTING RESPONSIBLE TOWARDS THE OTHER CUSTOMERS WHO RESERVED THE TRUCK I TRYED TO EXPLAINED TO HER THAT SHE ONLY HAD TO LET ME KNOW THE DAY BEFORE AND I WOULD HAVE RETURNED IT BACK ON SAT.STATED THAT SHE OWE ME NO EXPLATION. WORDS WENT BACK AND FORTH AND I FINALLY TOLD HER CHARGE WITHAT EVER THAT WOULD MAKE U FEEL BETTER ABOUT UR 20.00 HR JOB, BECAUSE AT THE END OF THE DAY I AM A TRUST FUND CHILD EVEN AT MY AGE..LINDA F.
Nothing, everything was perfect. The employees were very courteous and polite.CARMENLITA P.
The young lady was nice and pleasant but the gentleman was very rude and non responsive, he was very rude. He had poor customer service and got smart with me when I asked about my receipt.JENNA G.
The customer services are breath is taken I really enjoyed my visit.LISA C.
Nothing! Always a pleasure when I book with 61st snd Kedzie!SUMMER J.
I think this location is a very professional site. You can check out and do everything online to minimize your checkout time at the counter. Everything is clean and in order. My truck was clean, waiting for me and in excellent working order. The employees are professional polite and courteous.Leroy H.
Nothing great jobJAIME F.
We thought we were picking it up where we ordered it, 95 in Hickory Hills. The chicago pick up put it over our miles. They let us know where to pick up in Chicago 2 hours before we were to pick up.Charles M.
Customer ServiceToni R.
The place and vehicle was clean and well kept. The young lady that helped us very courteous and pleasant. Great overall experience.Michael S.
Friendly and quick service.Luis B.