Nothing everything was greatMORGAN M.
Moving Truck Rental in Chicago, IL at U-Haul Moving & Storage of South Shore
Chicago, IL 60649
(Enter from 70th & Stony Island Alley)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
One-Way and In-Town Local Rentals in Chicago, IL 60649
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I was give incorrect equipment and they forgot to include items I purchasedSTEPHANIE C.
Keep up the GOOD Work.MARY J.
Every time I come to this location the workers take entirely too long dealing with customers ! I came in recently walked up to check in my reservation and the guys was just sitting at the computer did not greet me or anything I spoke up and then they told me to wait felt like that was rude I also the gas didn't match the co tract I'm sure they charge me for there mistakeDeangleo D.
Check in Rep lady was phenomenal. Great customer service & very friendly. Return Rep gentleman wasn't as friendly & certainly need some customer service training. I even initiated greetings a couple times but there was no response. I know for sure he heard me because the first thing he had asked of me was to leave keys in the vehicle. Maybe he was having a bad day but even so!COLLEN G.
I was over charge!FREDDIE F.
When I called to reserve the truck the gentleman was just ok, but when I went to pick the truck the lady by the name of Dina was impatient, busy body, I wasn't allowed to as question, if you missed what she explained. She made you feel like like you were stupid, very poor customer service. I was on the phone almost an hour to return the truck. No good service at all.EVENS T.
I need to extend my use of the van, but the driver had the paperwork. I called directly to this location and was on hold for 30 minutes. Live Chat couldn't help me, even when I gave them the reservation number. I gave up on both and called another number I found online. I was told it was for the offices on the north side. They were able to look up my information and allow me to keep the van for a couple more hours. They were very helpful.DARRYL W.
Excellent customer service.Jacqueline J.
Nothing I would never have known what products to purchase to utilize with the particular small trailer I rented today. The small truck I had planned to rent was not available. I want to thank Danielle for all the assistance & instructions she afforded my son & myself.LOLA H.
Need a simpler process for returning trucks after hours, esp. When the area is not a safe neighborhood. Took a little time to navigate the process.DEVON L.
Nothing all goodOdell J.
Wonderful everything went well that uhaulTINA S.
Daniele was phenomenal with a great personality and cute crochet. I didn't catch the other lady's name who checked me out when upon returning the equipment. However, she has a rock star personality and looks so pretty in green. Thank you ladies! You guys were awesome!!SHAQUITA S.
Have everyone who is there working. Someone for the return the trucks and Someone to check the person in and not sitting down while the lady checking people in. I had to walk around the back till the man who was sitting down next to the lady who was checking people in ask me what can he help me with after I had to walk around to the back. So unprofessional!!MIANANA M.
I got back before 8:0 pm but the app for returning the truck wouldn't open that's the only problem I hadMarcia T.
Checking the truck back in was horrible! No one checked it in when I was present! I was over charged as well! There wasn't enough employees to assist with the customers in the lobby! It took over 5mins for someone to open the gate for me to park the truck in return aisle.NICOLE H.
All good.OTIS C.
I received excellent service. I think right now you should not change you customer service.LETISHIA M.
I'm the type of customer that feels good service is non-negotiable. The customer service at the location I used was poor, especially when I returned the truck.LEONARD P.
The bestBOBBY J.
Seating area was clean. However, back side was not.RAHUL K.
I still don't have my finial receiptLisa F.
Excellent staff and great service!Robert R.
Thank you for the Insurance ProtectionJEANETTA M.