Moving Truck Rental in Chicago, IL at U-Haul Moving & Storage of South Shore

6494 reviews

1650 E 71st St   Chicago, IL 60649
(Enter from 70th & Stony Island Alley)

(773) 493-1206

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(773) 493-1206

1650 E 71st St
Chicago, IL 60649
(Enter from 70th & Stony Island Alley)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Truck Rentals

One-Way and In-Town Local Rentals in Chicago, IL 60649

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Customer Reviews

Average Customer Rating

6494 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

Nothing everything was great

MORGAN M. 
Rating:
1.0

I was give incorrect equipment and they forgot to include items I purchased

STEPHANIE C. 
Rating:
5.0

Keep up the GOOD Work.

MARY J. 
Rating:
3.0

Every time I come to this location the workers take entirely too long dealing with customers ! I came in recently walked up to check in my reservation and the guys was just sitting at the computer did not greet me or anything I spoke up and then they told me to wait felt like that was rude I also the gas didn't match the co tract I'm sure they charge me for there mistake

Deangleo D. 
Rating:
5.0

Check in Rep lady was phenomenal. Great customer service & very friendly. Return Rep gentleman wasn't as friendly & certainly need some customer service training. I even initiated greetings a couple times but there was no response. I know for sure he heard me because the first thing he had asked of me was to leave keys in the vehicle. Maybe he was having a bad day but even so!

COLLEN G. 
Rating:
1.0

I was over charge!

FREDDIE F. 
Rating:
1.0

When I called to reserve the truck the gentleman was just ok, but when I went to pick the truck the lady by the name of Dina was impatient, busy body, I wasn't allowed to as question, if you missed what she explained. She made you feel like like you were stupid, very poor customer service. I was on the phone almost an hour to return the truck. No good service at all.

EVENS T. 
Rating:
3.0

I need to extend my use of the van, but the driver had the paperwork. I called directly to this location and was on hold for 30 minutes. Live Chat couldn't help me, even when I gave them the reservation number. I gave up on both and called another number I found online. I was told it was for the offices on the north side. They were able to look up my information and allow me to keep the van for a couple more hours. They were very helpful.

DARRYL W. 
Rating:
5.0

Excellent customer service.

Jacqueline J. 
Rating:
5.0

Nothing I would never have known what products to purchase to utilize with the particular small trailer I rented today. The small truck I had planned to rent was not available. I want to thank Danielle for all the assistance & instructions she afforded my son & myself.

LOLA H. 
Rating:
3.0

Need a simpler process for returning trucks after hours, esp. When the area is not a safe neighborhood. Took a little time to navigate the process.

DEVON L. 
Rating:
5.0

Nothing all good

Odell J. 
Rating:
5.0

Wonderful everything went well that uhaul

TINA S. 
Rating:
5.0

Daniele was phenomenal with a great personality and cute crochet. I didn't catch the other lady's name who checked me out when upon returning the equipment. However, she has a rock star personality and looks so pretty in green. Thank you ladies! You guys were awesome!!

SHAQUITA S. 
Rating:
1.0

Have everyone who is there working. Someone for the return the trucks and Someone to check the person in and not sitting down while the lady checking people in. I had to walk around the back till the man who was sitting down next to the lady who was checking people in ask me what can he help me with after I had to walk around to the back. So unprofessional!!

MIANANA M. 
Rating:
4.0

I got back before 8:0 pm but the app for returning the truck wouldn't open that's the only problem I had

Marcia T. 
Rating:
2.0

Checking the truck back in was horrible! No one checked it in when I was present! I was over charged as well! There wasn't enough employees to assist with the customers in the lobby! It took over 5mins for someone to open the gate for me to park the truck in return aisle.

NICOLE H. 
Rating:
5.0

All good.

OTIS C. 
Rating:
5.0

I received excellent service. I think right now you should not change you customer service.

LETISHIA M. 
Rating:
2.0

I'm the type of customer that feels good service is non-negotiable. The customer service at the location I used was poor, especially when I returned the truck.

LEONARD P. 
Rating:
5.0

The best

BOBBY J. 
Rating:
5.0

Seating area was clean. However, back side was not.

RAHUL K. 
Rating:
5.0

I still don't have my finial receipt

Lisa F. 
Rating:
5.0

Excellent staff and great service!

Robert R. 
Rating:
5.0

Thank you for the Insurance Protection

JEANETTA M. 
No reviews have been submitted for this location.

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