The lady at the desk was awesome! She helped me and she has a great customer service skills!Acrila C.
Moving Truck Rental in Chicago, IL at U Stor It
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Chicago, IL 60655
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Nothing needs to be improved.Ethel S.
I like that it is a very streamline location. I just needed a truckPaul M.
There was some broken glass from a light bulb in the storage area of the truck. Besides that it was great.NICHOLAS L.
Everything was great,even the young lady who l rented it from was very nice and informative !Eugene A.
Make sure the truck is clean and have trucks available closer to their home.Taeko L.
Everything was excellentYOLINDA B.
Nothing Everything was perfect. Nice employeeDENISE N.
The service and staff Maria and the lady that help us today were great thank youRichard M.
This service is rather expensive when compared to Home Depot truck rentals I would definitely recommend that firstChristopher B.
Great service and experience from both of the service reps were very polite, knowledgeable and answered all of my questions! I appreciated the customer service.Christopher S.
Was amazed by the customer service person. She was very nice and informative.Shenetta S.
The staff was very helpful & professional.Star J.
Make sure the vehicle is clean enough especially in this pandemic...customer service is very poor...wrong tone, wrong approach to me. Even if your trying to be professional but do it with a right attitude...not bossy to your customer ??Faith N.
everyone at the office was very nice it was all so easy. thank you so much for such wonderful serviceelizabeth C.
The price was very expensiveMichael T.
Keep up the good work!Latanja M.
Very nice facility and the employee was very professional and polite.Nathaniel W.
Picking up with the app was terrible. I couldn't upload current photos of the van. I tried calling the 800 number for help and was left on hold for 25 minutes. I ended up accepting the outdated photos that was on the app so I could get the van and do my move. Never again without an agent onsite. The pick up place was great though. Easy to get to and return.Claire H.
Service staff are professional and very helpful. Will definitely choose this location again!Crystal J.
We received excellent customer service.Crystal J.
the truck was old, 110,000 miles, it rattled, and the gas fumes made me drive with the window open.. I could'nt access your web site to pick up the truck, luckily your rep arrived and was extremely helpfulHermilo P.
A truck can be rented anywhere! But in today's market, it's all about the customer experience. Ms. Maria Hernandez is ALL about customer service. We would most definitely rent another truck/van from her.Kathryn B.
No one came out and did a walk around or showed me where vehicle was also the tow haul button wouldn't shut off and the a/c did not work on a 87 degree day. Brian W SmithBRIAN S.