Moving Truck Rental in Chico, CA at U-Haul Moving & Storage of Chico

6476 reviews

600 Country Dr   Chico, CA 95928

(530) 893-8601

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(530) 893-8601

600 Country Dr
Chico, CA 95928

Services at this Location:

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Truck Rentals

One-Way and In-Town Local Rentals in Chico, CA 95928

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

Customer Reviews

Average Customer Rating

6476 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
3.0

Make sure there are enough employees to handle the amount of business. One employee and a trainer with four customers and two waited over 23 minutes. They were friendly and professional but definitely needed an extra person to help customers

Colleen C. 
Rating:
5.0

Customer service was off the chart. He was physically running to go things right. The running lights on the trailer weren't working so he switched trucks and it was the truck that wasn't allowing the trailer lights to work properly. In doing so he up graded me to a bigger truck, which was really the one I needed. Chico Uhaul was great!

Jesse K. 
Rating:
2.0

I was given a truck “full” which was far from It and I ended up overpaying when the fill up for a 50 mile round trip was over 10 gallons...

Wendy T. 
Rating:
5.0

I was happy with everything.awesome

James W. 
Rating:
5.0

Super easy to drop off, super helpful- I didn't even need to get out of my car to have the trailer unhitched, and when we dropped off the truck after hours, the online process was seamless.

Courtney D. 
Rating:
5.0

Very clean and the guys were polite, quick and efficient

ROBERT L. 
Rating:
5.0

everything was just right

PATRIZIA H. 
Rating:
5.0

Everyone there was really helpful and courteous. I would feel more comfortable if they enforced the mask wearing policy. There were customers and a couple of employees not wearing masks. Other than that it was a great experience 👍

jesse K. 
Rating:
4.0

The manager is great Very intelligent and cushioned friendly

Edward R. 
Rating:
5.0

I like that it is easy to reserve on line and then our installers can pick it up without having to come and get the company credit card.

Toby R. 
Rating:
5.0

Great staff

David P. 
Rating:
5.0

Fast, efficient. What U haul should be!!!

Daniel B. 
Rating:
5.0

It was a quick and easy process. No hidden fees. I had the keys in hand within 15 minutes of making the call. Thank you Chico usual for excellent service.

Jennifer S. 
Rating:
5.0

Service was great.

Warren M. 
Rating:
3.0

The older gentleman at the front desk was somewhat illsuited for contact with the public.

Clayton R. 
Rating:
2.0

I only drove 15 miles and they charged me for 51 miles and I didn't even get the dolly like I asked for.

Ana R. 
Rating:
5.0

Again....nothing. The customer service was outstanding!!!!!!

Nathan R. 
Rating:
5.0

Always make sure vehicles are clean and ready for the customer at time of their scheduled pick up. That being said, Branson and Mo here at the Chico location know how to treat customers. No really went the extra mile for me to answer my questions when your “customer service” agent at the call center was less than informed, rude, and short. When I was less than satisfied with the van I was given (due to it still being covered in dog hair after watching an employee clean it out before giving it to me) Branson corrected the mistake without me prompting him at all. Mo told me he would explain to Branson the situation and that he would have him reach out to me. Branson called the next day and offered to cover half the rental. Exceptional customer service here and will use this Uhaul for any future needs.

Heather M. 
Rating:
5.0

Good customer service & good equipment

Dennis B. 
Rating:
5.0

I have not had my online check in work yet. I am required to re submit my information at the pickup location every time. That's the only issue I have had

Scott G. 
Rating:
5.0

I got caught in a snow chain control as I was coming back and ened up being late and they took care of it in an upstanding professional way and I would rent from them again.

David M. 
Rating:
5.0

Our experience was smooth, efficient and quick.

Daniel C. 
Rating:
3.0

the customer service agent that assisted me with my rental and checked the equipment back in was, very pleasant and professional. that made for a wonderful experience

John S. 
Rating:
1.0

Take better care of customers when they reserve equipment. I called the location and reserved the equipment, told them I would be there in 30 minutes to pick it up. I arrived and was told we don't have that available today. He told me you can try at another Uhaul location. I told him I was very unsatisfied with that response and after I had reserved the item and driven 30 minutes it was not my job to locate another Uhaul location. The manager showed up and wouldn't you know it he found the equipment. I will be using another source for equipment from here on out.

robert M. 
Rating:
5.0

Ray provided great customer service and quickly fixed a wiring problem. Also Nannette made my scheduling appointment very pleasurable!!

Dave C. 
No reviews have been submitted for this location.

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