Trailer Rental & Towing in Chico, CA at U-Haul Moving & Storage of Chico

6521 reviews

600 Country Dr   Chico, CA 95928

(530) 893-8601

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(530) 893-8601

600 Country Dr
Chico, CA 95928

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Chico, CA 95928

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

Customer Reviews

Average Customer Rating

6521 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
4.0

Thank you. All of my rentals here have been quick and easy.

Fredalee G. 
Rating:
5.0

I was amazed at how smooth and easy the whole process went from start to end. Workers were knowledgeable and explained all parts of the process perfectly. Checkout was quick and easy. Only drawback was when I tried to call this location and waited over 30 minutes to talk to a human without success. No explanation for the lack of phone service.

Theodore C. 
Rating:
5.0

This location is better than usual. The person at drop off was mediocre. The personnel at pickup was excellent. Punish the girl that gave me the truck at pick up. If she worked for me, she'd be fired.

Todd L. 
Rating:
5.0

Even with the systems going down, your team members were amazing. They stayed calm, polite and professional, even with the line going out the door. I drove past 4 locations just to get here because service is always on point! Thank you!!

Linsie W. 
Rating:
3.0

The first truck they tried to give me had one reverse light not working. The second truck they tried to give me had a headlight out. The final one I ended up with was fine until they final stretch of the drive then the “service air bag” light came on. Ugh!!!! Do they not evaluate the trucks before they rent them out???

Jennifer M. 
Rating:
5.0

this was awesome friendly place

bradley M. 
Rating:
5.0

Great customer service

Elias V. 
Rating:
5.0

I think your customer service at this location was great

Peggy G. 
Rating:
5.0

Prompt professional and friendly service.

William L. 
Rating:
3.0

It was a long wait.

Dustie U. 
Rating:
5.0

Always friendly and courteous.

Don C. 
Rating:
5.0

Mask wearing etiquite would have been better.

Niranjan M. 
Rating:
4.0

Emplyee was very helpful and polite.

Patrick B. 
Rating:
5.0

Staff maintained professional demeanor during busy Saturday morning. They were friendly, efficient and knowledgeable. Customer line area was well defined and retail space was organized and well stocked.

Sondra M. 
Rating:
5.0

Awesome customer service and the trailer worked great, thank you!

Diane M. 
Rating:
3.0

I could not reach this location over the phone, had to talk to the corporate office to learn they had no storage units. I returned my rental trailer 2 hrs late with no issues or additional charges.

BENJAMIN F. 
Rating:
5.0

Nothing

James B. 
Rating:
5.0

Keaton was very helpful and professional.

Ian J. 
Rating:
5.0

Reduce your rates.

Janice D. 
Rating:
5.0

Excellent customer service. Quick and easy..

Virgil W. 
Rating:
2.0

I waited in line for 15 min for help with returning equipment and was not even acknowledged once. Not even eye contact. Not a hello. Not a thanks for being patient we'll be with you shortly. I ended up figuring it out myself as if there were no employees around!

COURTNEY E. 
Rating:
5.0

The pickup and the return ladies were great fast and efficient

DUSTIN M. 
Rating:
1.0

I have rented tons of times and this was the worst. I hope someone checks out this guy and his terrible site and see why he is so confused mentally.

MARIE H. 
Rating:
3.0

Make sure there are enough employees to handle the amount of business. One employee and a trainer with four customers and two waited over 23 minutes. They were friendly and professional but definitely needed an extra person to help customers

Colleen C. 
Rating:
5.0

Customer service was off the chart. He was physically running to go things right. The running lights on the trailer weren't working so he switched trucks and it was the truck that wasn't allowing the trailer lights to work properly. In doing so he up graded me to a bigger truck, which was really the one I needed. Chico Uhaul was great!

Jesse K. 
No reviews have been submitted for this location.

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