Only suggestion I would make is this... I had a starting problem with this vehicle at the Chilliwack gas station just before dropping it off and waited for two mechanics to drive out from Langley. Apparently they put the vehicle in Neutral and it started. I had tried wiggling the shift lever in park to no avail but didn't think of putting it in neutral. I'm not sure if they had to do something else underneath but might be helpful if the mechanics in such situations would first call the customer before they come out in case that would have been all that was needed to get me mobile. Nice attendant at your Industrial Way location and I appreciated her service! :)
Harold E
Chilliwack U Lock Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chilliwack, BC V2R4L2
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Customer Reviews
- 4.0 Average Customer Rating
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Clerk was friendly enough, but had no idea what was going on. Debit terminal wasnt working...put me in a uhaul reserved for someone else. Then called before id returned the vehicle to tell me the cost...then when I actually returned the vehicle she didnt know what to charge me. Had me waiting 20 minutes, just to be told I should go home, and wait longer...in the end I never received a call back with the amount...and feel like im owed money, because my cash deposit was not returned
Nathan TAbsolutely stellar experience. Very friendly and professional staff. Helpful and thorough. The facility is spotless and organized. I have rented U-Hauls on numerous occasions from different locations over the years. I have not always had a good experience (downright awful on more than 1 occasion )so expectation was low. What a brilliant surprise then to deal with this location and staff! I would not hesitate to use their services again and will recommend to others.
MARTHA KDon't park the trucks on a hill with the back wheels on grass... It wasted an hour of my time trying to get the truck out and I had to have someone come and tow me...
Brady KVery friendly staff.
SYLVAIN P