Service was good. Jack handle on trailer was extremely difficult to turn for part of it. Tires were almost bald.
Charles H
Petro Canada Yarrow
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chilliwack, BC V2R5E3
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Customer Reviews
- 4.0 Average Customer Rating
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In regards to my experience with U-Haul , 48 hours prior to my pick up, I was called to say the truck will be in a different location than my original pick up location I selected , which is five minutes away, now I’m forced to drive almost 20 minutes out of my way to pick up the U-Haul truck. this pick up location moved from Chilliwack to Yarrow. My drop off location was to be Okanagan Falls. I was contacted once after picking up rental truck and told my drop off location changed to Dawson Avenue in Penticton. I was then contacted again and my drop off location changed to 112 Industrial Court in Penticton . I was told by a U-Haul representative i could not drop off at the Okanagan Falls location because it was closed on Sunday due to long weekend ??incorrect , it is not the long weekend and yes, the business is closed on Sunday, but is available for drop off much like the location in Penticton was . I feel I accommodated very much for U-Haul for driving out of my way to pick up the vehicle that had 48 hours to move to my original pick up location in Chilliwack and then make me drive farther for the drop off location that was still a closed business, as would’ve been the one in Okanagan Falls. Quite disappointed , thoughts UHaul ?
MATTHEW KNo help whatsoever when picking up trailer. Lousy service, no help when asked.
MAYUMI DGreat service and very helpful staff. Will recommit gladly.
BRANKO SThe owner of the location was amazing and went above and beyond to look after my rental needs.
KOREY S