My truck did not start when I arrived. The rep was able to give me another truck but when I return d the truck 2 hours later the location had closed early and I was unable to return the truck through the mobile service. Overall I had to call customer service 3 times and it was a very frustrating experienceKatrina S.
EZ Smog Chino Valley
(U-Haul Neighborhood Dealer)
Chino, CA 91710
(Chino hills Parkway & Central Ave)
- Monday9 am - 12 pm / 1 pm - 4:30 pm
8 am - 12 pm / 1 pm - 12 pm
9 am - 12 pm / 1 pm - 4:30 pm
8 am–12 pm
Special Operating Hours
- 11/26/2022 - 11/27/2022: Closed
- 24 hour customer return
One-Way and In-Town® Rentals in Chino, CA 91710
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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I did not see this until after the check-in process was complete. As I was returning the truck, there was no place for me to note this. There were moving blankets in the shelf space above the cab, there was a lock in the back of the truck that was either broken or locked open. Anyway, I did not use any of these blankets and did not move any of them... As far as the check-in/check-out process goes, it was a little confusing, next time I would probably go to a location that had a service counter. I was going to mention the issue with the blankets to the gentleman that gave me the keys, but EZ Smog looked all locked up for lunch.Mark G.
Didn't like the idea of using the phone for pick up but the people there were great and helped me out.Jerald H.
They are always so helpful and fast!Brittny R.
Check out and return rising the self service was horrible. I showed early to make sure I can check out the vehicle in person. But, it was changed to self checkout and the entire process was too long and confusing. Horrible experience!!!Joshua P.