I was charged for 3 days, initially. I called and Amber said she'd refund me for 2 days since in only had the truck for 23 hours. Then I checked my bank account abs I was ReCHARGED for the initially three days PLUS one day for a total of 4 DAYS! This is completely unacceptable!! I will dispute the charges through my bank and let anyone I know, never to use your bullshit service!!Isabel Y.
Budget Mini Storage 3 Chino Valley
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Chino Valley, AZ 86323
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- 4.0 Average Customer Rating
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Amber was easy to deal with and quite helpful. This will be my preferred location in the future in Chino Valley AZ.Richard S.
I rent often I was hoping uhaul would offer me a frequent renter discount lol pleaseBetsie W.
Representative was very helpful.MICHAEL C.
The location was fine but I had a lot of issues prior to picking up my truck. I put in a reservation for a 26' truck and only found out that one was not available when I called the location myself the day before pick up. I don't understand why I was not alerted in any way. I called Uhaul and was told there were no 26' trucks within 50 miles of me. The rep said they would offer me a 20' truck with a free trailer as well as a free additional afternoon. After I got to the location, none of these things were in the system. I had to speak to 4 different people at Uhaul to try to sort this out. It was a huge headache and a horrible experience. I am grateful for Amber at Budget Mini Storage who was the only person I enjoyed speaking to that day.MONIQUE Q.