Moving Truck Rental in Cincinnati, OH at Cube Smart Self Storage of Marburg Ave
Moving to or from Cincinnati OH 45209? Get FREE truck rental rate quotes at Cube Smart Self Storage of Marburg Ave.
Get FREE moving truck, pickup truck and cargo van rental quotes at Cube Smart Self Storage of Marburg Ave
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Cincinnati, OH.
Cargo vans and pickup truck rentals in Cincinnati, OH
U-Haul cargo van rentals and pickup trucks in Cincinnati, OH are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Cincinnati OH 45209. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Donald C. on
Location does not have an after-hours drop box for keys. Personnel at the desk was brand and admitted not knowing much about Uhaul rentals/check-in.
Myra C. on
Hard to find
Dorianne M. on
The entire experience was a nightmare. My truck was cancelled without any notification to me. When I logged in the day of and saw that it was cancelled I had to spend time and energy to get it (I thought) straightened out. When I arrived at the location, it was still cancelled. I eventually got the keys but was unable to ‘add drivers’ and the truck stikl had trash in it from the previous driver. The location eventually realized that the reservation still wasn’t confirmed on about day two of my trip. They then ‘updated/renewed’ the reservation but with different days and a different drop off location that was a significant distance further away from my location. This change cost lost time and stress in the calls I made to attempt (unsuccessfully) to have it changed AND it cost me 20+ dollars in the uber I had to take because of its location. Ultimately, I spent hours on the phone because of their failings AND had lots of stress added to my move. All without any real apology or compensation for the time I had to spend fixing/addressing THEIR mistakes.
Lisa H. on
The staff person had no idea who I was, didn't even check my ID and just gave me keys. He didn't tell me which vehicle was mine, nothing. He literally just gave me the keys. I didn't sign a contract or anything. The gas tank was not full; it was only filled to a quarter of a tank.
Andrew S. on
I was not given a code to the box to get the key. The phone number given to me for help sent me to a storage facility that had no idea about my truck and had to transfer me. But the staff there was helpful.
James B. on
Have a working phone number! The number was for the storage place but they refused to help with uhaul. Had to call uhaul's 1-800 number and they kept trying to get me in touch with the location but couldn't.
MICHAEL L. on
Attitude Change please.Front desk person Tiffany really needs a class on customer service. That is suppose to be a part of her job.
Meghan F. on
The concept of self-pickup is great but, had a terrible experience with it. I asked reservation agent if there were any kinks with it and she did not advise of 15 minute underwriting. Need to fix app experience if renter shows up after reservation time. Had to figure out to call uhaul and sit on hold for 10 minutes. Overall, added 1 hour to my day.
Joy U. on
Employees very helpful!
Steven H. on
Good customer service
Anthony B. on
The site doesn't stock the model truck I booked online. I got the next size up for the same cost, but U-Haul should be more accurate on their website
Luke S. on
Location was closed for staff meeting on day I reserved. Was able to do mobile checkout but did not get vehicle I reserved. Price that appeared was double what I had initially signed up for. Had to spend 45 minutes on the phone before I could get moving.
Kathleen W. on
There was only one person working and had to wait for 30 minutes to get the truck. Needs more employees!
Jill B. on
I moved on 7-28-18. The entire weekend moving process with U-Haul was a disaster. First, I ordered a queen size mattress bag online to pick up the day before I moved (this was the Gilbert location, although my truck reservation was the Marburg location). I had paid for it in advance and the site said they had 32 in stock. When I went to pick it up on 7-27, they didn't have any in the store, even though I already bought it, they never fulfilled the order. Their best solution for me was to make me drive all the way to the West side (I was moving on the East side) to pick up one from another location, they gave me a hand-written note to give the store manager to ask for this product. I said no way, I got a refund and went to a Life Storage on the East side, luckily they had one there, but I just lost an hour of my day. Next, on 7-28, I went to the Marburg location to pick up my truck which was reserved for 9 am. The store was closed. Again I went to a Life Storage, she was able to track down the employee who was supposed to be at the other store. By that time, it was 10 am. When we arrived back at U-Haul there were 4 people in line ahead of us, and they gave our truck away. So we had to wait for someone else to return a truck. By that time, it was 11 am. I was told I would get $50 credit because of the "reservation guarantee" policy. Next, I got an alert from my bank because I had been charged for the truck but I never got the credit. I thought, great, when I returned the keys, the employee never put in the system that I was supposed to get a refund, so now I have to sit on hold with customer service all morning. And that's exactly what happened. The woman who finally answered the phone said "who told you that you were supposed to get a refund?!" She said she would have a manager call me back. By late afternoon, no manager had called me. So I called customer service again, and gave them my reference number. The woman said, "the note said the issue had been resolved, and the manager wrote that he called you and spoke with you on the phone." I said no, no one spoke with me, and how inconsiderate that someone would lie in their report just because they are too lazy to call a customer back. She said the refund had been issued and to check my bank after the weekend. I did see the refund by the following Tuesday. In the end, I got my truck and my refund. But it was an incredible hassle on my part. All of the employees were cutting corners, between fulfilling my mattress bag order, to being late opening the store without notifying customers, to not issuing the refund without me having to call about it. I am never, ever using U-Haul again. I was absolutely livid about the entire ordeal.
William E. on
I dropped of the vehicle around 4 PM today I have still not gotten my email receipt. I checked in asked if I needed to do anything told no still waiting for check out confirmation
RASHENED R. on
Bad customer service
Christian D. on
I can't really blame the employee, because he drove down from Columbus, OH to Cincinnati, OH, to come work at this life storage location. My mobile app reservation didn't work because the truck wasn't checked back in. It took an hour for me to get my truck pushing back my already long day of moving. I felt I had to return the truck back down to the location increasing the amount I had to pay in mileage, because he had never done Uhaul rentals until that very day. So I didn't want to tell him I wasn't coming back because it had already been causing problems with getting me my truck. Then when I went to return my truck, I turned in the key to him. I did not think since I had to go in to get my truck I wouldn't have to do anything with the mobile app. Then I get a notice three two days later that I haven't returned my truck, because he probably didn't check it back in. So i had to take time out of my work day to be on hold just to talk to, thankfully the only helpful person I got to deal with, Jennifer a phone rep who took care of the situation for me. It is safe to say I am extremely unsatisfied with my experience, I had an extremely long wait, I had to over pay and I was almost charged with a late fee for a truck I had already turned in.
John P. on
The desk clerk had no prior experience, so it took 40 minutes for him to process the two people ahead of me in line. Since this was first thing Saturday morning, there was an "angry mob" waiting by 9:30 am. Could not even "wait" in comfort because bathroom was out of order. You need to allow time to train newbies exp in advance of a weekend in late July, when people are moving into new apartments etc.
Isaac S. on
The place is supposed to open at 9:00. Guy didn’t show up until 9:45. I get in line behind 8 other customers. Didn’t get my truck until 11:00 when I was supposed to start moving with people who agreed to help at 9:30. The guy seemed sorry but not genuine. Also didn’t have my truck ready as he said he had to wait until it arrived. I was very disappointed and would like a refund.