Did 24 hour pickup. The keys weren't in the box when I went to pick up the truck. Had to wait until it was open. They staff was ten min late. Ended up waiting an hour to pick up my truck. Location is a total joke. Never rent from there again.
John H
Compass Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cincinnati, OH 45231
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Make sure inside bed is clean
Jacqueline WGreat customer service
NORMAN DThe vehicle was dirty in all areas. When I went to return the cargo van, the sign said open, the hours of operation were cleary visible and I returned hours in advance of closing, the lights were on, but no one was able to assist me. I called and left a voicemail. No one returned my call. I left the key in the after hours box as a result.
JEREMY Dthe truck leaks rainwater big time!
LINDA S