I was charged an extra $26.60 for 7.6 gallons of gas since my son Mark Sanders, who was the driver, noticed the trucks fuel was at a half of tank when he started the truck. He put $20.00 dollars of gas in the truck before returning it to bring it back to a half tank. He later noticed on the paperwork that it stated it was on 3/4th of a tank which wasn't true but he did not take a picture of the fuel gage thinking it matched the paperwork that he looked at after he turned it in. So without proof there is nothing we can do at this point but in the future if we ever rent from this location again will check paperwork with fuel gage to make sure it matches. Not at all happy with this but stuck without proof. Next time we will know to check and dispute immediately before driving away.
Trailer Rental & Towing in Cincinnati, OH at Compass Self Storage
Moving to or from Cincinnati, OH? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Cincinnati, OH 45231 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Cincinnati, OH
Cargo trailers in Cincinnati, OH are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Compass Self Storage!
Utility trailers are perfect for towing large or oversize cargo in Cincinnati, OH 45231. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Compass Self Storage provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Cincinnati, OH and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Cincinnati, OH online today!
Trailer and Towing Supplies
Finding a way to refund money back IF filled truck over return limit
Rented us a truck with both headlights out. Had to wait over 3 hours to get them fixed
Everything was perfect
Great customer service!
The associate was very helpful and friendly.
I think the employee had a good personality but her customer service could have been better and she should've listened to what I needed to be able to help me better.
Truck sound like it's about to break down power steering and brakes were horrible
Everything went well only thing they should let us as the customer know that with the option of you checking the rental in yourself it would save the customer a $20 charge if they check it in. I wasn't aware of that until after the fact, I had already dropped the key in the box found that out earlier this morning when,I seen the text for check in. I had asked where to put the key that's when she should have informed me of the cost. Other than that U haul is great.
Everything was as needed. Would rent from them again if needed.
Rented the truck on Friday picked it up at 2pm. Next morning when we went to open the back there was a lock on the door and we had no key to open the door. The key that was suppose to be for the back was not provided to us. We called the U-Haul number where they tried to contact the place where we picked it up. They could not help so then they suggested we call roadside. Well roadside was over 2 hour wait. Went to the storage company and they had no way of opening the back. We took the truck back we were unable to open and move anything! Very unsatisfied with the entire situation and would appreciate a full refund due to the fact we were not able to do anything with the truck.
Everything, They steal money. The odometer are preset to charge you additional mileage. I went 8 miles each way and was charged 46 miles when called in about it, I was hung up on. No return phone calls . Never ever again
Careful with "check in" time with billing. Charged me 2 days of service when I returned the same day as I used it. I put the keys in the lock box as instructed because I returned it that evening after they were closed. They should make 'check in' time the night before at 11:59 p.m. if the keys are in the lock box prior to the store opening the next day. Doing so would prevent this from happening again.
Jerry called to let me know the computer system was down company wide. And called when it was back up. Ended up only a small delay. Good communication.
I was charged 54miles used. The location of the place I went was 13miles one way. Round trip that would be 26miles and I live 1.8 Miles from the Ihaul location so even if I add 10 extra miles it only add up to 36miles total. No where near the 54 miles I was charged. If that is how you operate I will not be back.
It was all very easy!
The truck inside, while the floor was swept out, was "sticky" with dash, cup holders and seats all were not clean. The windshield wiper blades are torn and only partly visible when driving. The facility and Compass representative made positive presentations.
Great customer service
Recommend customers download app. Website wouldn't pull location. Wasted 45 minutes then had to wait on approval
Very disappointed with Uhaul changing our reservation location less than 24 hrs before we were to pick up our truck for a big move. Also requiring us to return it to the same location that was 20 miles out of our way. I think we shouldn't have to pay for the additional miles we had to drive.
Make note on website which locations do not offer dollys so next customer does not have to go to two UHaul locations to get UHaul truck and another location for dolly.
The associate was a nice guy
Have an extra appliance dolly available
Great experience! Everything was so easy and smooth! Great rate too! Jerry was so friendly and helpful!