The experience wasn't horrible although we had a flat tired which took uhaul about 2 hours to fix so we were stranded for 2 hours
Moving Truck Rental in Cincinnati, OH at Spring Grove Self Storage
Moving to or from Cincinnati, OH 45232? Get FREE truck rental rate quotes at Spring Grove Self Storage.
Get FREE moving truck, pickup truck and cargo van rental quotes at Spring Grove Self Storage
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Cincinnati, OH.
Cargo vans and pickup truck rentals in Cincinnati, OH
U-Haul cargo van rentals and pickup trucks in Cincinnati, OH are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Cincinnati, OH 45232. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
I'll never come again
VERY GOOD SERVICE AND INFORMATION ABOUT CONTRACT WAS GREAT, THANK YOU
The whole process was a nightmare! I tried logging in on the app because it was a Sunday and the office was closed. I got no email or text for confirmation although they took my info and credit card number. I wasn't sent a reservation number to be able to pull my info up on the app. I had to call U-Haul and wait forever on hold three different times to help me through the process. I was given a code to get the key and the key they gave me access to was for the wrong truck! Everything that could go wrong went wrong on top of the app was not easily navigated. Will not use them again!
Great experience Monica and staff were extremely helpful.
Warn people that you don't have dollies and don't make me ask for a refund for something you don't have. It should've just been removed. Also why were none of the employees on duty wearing masks?
Have nicer customer service
Maybe add an additional person during the first 15 day's of the month to help with the overflow of people
Staff was friendly and helpful. Made the rental process hassle free. Would definitely recommend using this location!!!
Neither employee was wearing a mask even indoors as they served customers. That was my main concern.
Monica waited on us when we got there , she was absolutely rude and short! When we got back , she was better but overall she needs to work on her customer service manners!!!!!!
I had a little trouble doing the automatic check-in and it took longer when I got to the dealership. Even so the manager was very professional and polite.
Location was easy to find and clean - love the mobile check in process!! Made a long day shorter due to the quick process.
Nothing, excellent experience!
The worst customer service. If you want see racism go to this location. When she manage other customers she go to door with them and explain to them every details and give them what they need as a equipments like dolly but for me she just gave me the key and said find the truck by yourself and did not explained anything. After drop off she charge me for missing dolly but she didn't give me any dolly at all. Just don't go there or if you go be carful about the customer representative in the location. She want charge you for service which they didn't give you. The customer service representative at this store was rude. I have never seen such bad customer service express anywhere in this world. I am sorry and feel bad for U-haul for this type of service.
Have employees that actually care about their work and can take notes correctly
The only thing is I made it back before they closed and the another customer was expecting service but they were closed before 5pm but I was able to close out the contract on line which was easy explicit
The customer service was outstanding. The faciity was spotless. And the owner was invested in the business of listeing to the customer. I recommend this location highly.
Easy and smooth transition.i totally understand due to COVID-19 call waiting time is longer then usual .totally satisfied with my rental experience.
They was perrrrrrrrrrfect!!!
The location was fine, but the employees at the location were screwed by uhauls ineffective system. uhaul's express checkout didn't work. Uhaul's credit card system was down. Because uhaul didn't have my credit info saved, even though, I submitted my credit card info to uhaul prior using uhaul's websiteâ€”I had to pay cash. I didn't have $140 in cash in my pocket, so I had to call someone to bail me out. The whole process took hours and added a lot of difficult to a day that was already stressful because I was moving.
Close the Hamilton and Ashtree location. Terrible, Terrible people skills and service. Thankfully Monica at Spring Grove took great care of my needs, she was courteous and quick, and restored my faith in UHaul. Thank you Monica!!!
Monica was very professional and friendly
Manager was friendly and worked very well with my family for the best deals in renting a uhaul truck
The trucks transmission was shot, I couldnt go over 25 to 30 miles. It was loud and embarissing on top of all that I have been charged 3 times for 1 day.