Didn't get code to gate to leave truck.
RAVEN B
Secure EZ Storage GT LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cincinnati, OH 45247
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The pick up was a nightmare. You need a code to get in the gate of the storage facility where the uhaul is. They give you the code to get it but don’t tell you to keep the code (you need to code to get back out of the gate). I waited on the phone for 10 mins with U-Haul trying to get a code to get back out when finally a good samaritan leaving the storage unit put in their code and we were able to leave. On returning the uhaul we were never given that code again. We got lucky and there was someone entering the gate right before us so we were able to get right in to return the truck. Same issue when trying to leave after returning the truck. No code, but again we were lucky someone was leaving so we were able to follow them out. Worst U-Haul experience I’ve had.
Tahnee FI didn't even see the gate code for the first 45 minutes of trying to get my truck. I had to call uhaul to get inside the gate
Ivrae HThe only thing about this return location is that it's a little difficult to find, tucked away off the highway. Sign out by highway says Secure EZ Storage, but says nothing about U-haul.
JANINE SThis storage area is great we have 2 storage units there and close to home.
Herbert p