Location was fine. However, the truck had a check engine light when we picked up. The man who helped us said don’t worry the engine is fine there is something wrong with the alert sensor. We were a few miles out and engine would act like it was stalling. We had to drive in manual gear to keep it going. We brought it back aafter we finished and told him that he should not have given us that truck. It was stalling and took double the time to get to our destination and back.
JOYCE K
Compass Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cincinnati, OH 45231
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Employee On Sunday June 29,2025 Was Very Un Professional,Very Untruthful Tried To Put Extra Miles On The Truck That I Rented For That Day & I Know For A MAIN FACT I DIDN'T GO OVER THE MILES THAT HE CLAIM I DID! So It Was Approved That He Was A Liar & A Thief!!!!!! Finally Got My Money Back Into My Account July 9,2025. That Should Of Been Credited The Next Day Which Would Of Been June 30,2025. I WILL NEVER GO BACK TO THIS LOCATION EVER AGAIN!!!!!!!!!!
DENNIS FI had trouble using the app but thankfully you had a nice young man working in the office who helped me thru it. The check engine light is on and the tow light but the experience was good.
LISA TThe two employees were awesome!
LESIA GNA
HENRIETTA T