The lady has no manners she need it to leave as her father is 93 years old I explainned uhaul told me close at 745pm she stated her schedule was her schedule, she made me carried the jacket to lift the trailer she needs to get a class of customer service and needs to.speak english and uhaul should find better people to have their name around i made a. Formal.complaint.to.corporate
ninoska m
Bella Pioneer Depot
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Clewiston, FL 33440
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Please improve your customer service and the cleanliness of the rentals. I received the keys to my uhaul rental from an older female employee. I was just handed the keys and told it was outside. The employee was also on the phone to what seemed to be a personal call. I walked outside only to realize that the location had about 15 to 20 uhaul rentals behind their building and they were all parked in an overgrown grass area next to the woods. This area is in a very secluded and rural area in Florida and overgrown grass in Florida in the summer heat in the woods can attract various dangerous snakes and spiders. My wife walked back inside and spoke to a second female employee and asked for assistance in locating the uhaul rental and asked if she knew where exactly our rental was parked. The employee stated she didn’t know exactly where the uhaul was parked because when other users return their rentals, they park them anywhere. My wife told her the area where the uhauls were parked had overgrown grass. She did apologize but said that we had to go look for it ourselves. We spent about 15-20 min in the florida heat, sweating and cautiously walking in an overgrown grassy area looking for our rental. After finally locating our uhaul rental and inspecting it, it looked clean on the inside. However about one hour into driving our rental and throughout our time of rental we observed several roaches in the cabin area. They were climbing on the walls, behind the seats and underneath the seats. I will not be returning as a customer and will never recommend this location.
Geoffrey PEasy in and easy out.
Thomas MNothing
Tomas SPaid for a dolly that I never received. All around way too expensive for such a short move .
KESHAUNTE D