Office Admin's went over and beyond to not only help me get into the appropriate vehicle but also help with a billing error due to the individual who rented previous to me who recorded incorrect mileage and gas use. Very impressed and pleased with my experience. Mark WarmanMark W.
Moving Truck Rental in Clifton Park, NY at Secure It Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Clifton Park, NY 12065
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Had truck reserved well in advance . Had to arrange ride , went thru steps on phone to pick up truck only to find no key in the lock box. Meanwhile the woman inside store locked up and left. Tried calling and got answering machine. After 30 minutes, I called Uhaul # and got a man he tried reaching the location and put me thru to the answering machine again. Call Uhaul back AGAIN...get a woman ,explain the situation, she says she can send me to another location. When I return the truck it , it wouldn't let me use my phone because it was still under the old reservation. They never switched it went the sent we to the new location but if you return the truck to a different location there is a fee. So I call Uhaul and it takes 40 mins for them to send an email to the location for AM and tell me to just put keys in the drop box.I also returned truck with 1/4 tank more gas than when I started but got no credit for that on my bill. Luckily, the second location was fantastic DeVoes Rainbow Orchard , which is where I will just go from now on . They had a clean truck ,ready to go with hardly any notice and the woman was extremely nice. I wish I could leave seperate feedback for both places .KIMBERLY V.
Everything went smoothly. Mobile check in was easy.Colleen K.
Self return didn't account for other equipment such as furniture dolly.Bill R.
More employee training, van I rented also could have been cleaned a little better.Jacob G.
Very quick and efficient.David G.
The sales woman selected the optional insurance when I did not want it. When it showed up on the estimated charges when I returned the vehicle, I made a comment in the application that it was not supposed to be included. I still received a bill with the charge on there, and now I am trying to dispute it. It's been a few days and I am still waiting for a response from U-Haul.Alexandria C.
Side mirrors and rear window were almost unusable. Otherwise OKPaul K.
Just the wiper on the drivers side. It looked ok but I would recommend a washer test after every rental. Everything else was very good (tires, ride, etc.) a USB charging port and a backup camera in the future would help renters as well.Ronald I.
The rental location was closed when I returned the truck, even though I was there an hour early. I had to go through the on-line rental return process, which was not intuitive to find on -line.Richard M.
If anything, the interior windshield was in need of cleaning, which I had to do before I drove it. Otherwise, everything was a very smooth operation. I appreciate that the gasoline was waived, as I had THREE conversations with Uhaul reps about pricing, changing my time of return, added mileage options, etc, and gas replacement was never mentioned. I thought it was part of my price. I see that Uhaul did not charge me for that, so I am thankful for that. I would definitely use your service and your location in the future. Thank you.Ellen K.
I refilled the tank but I am still charged.Vineet S.