The location sucks. Hard to find even with my GPS. Not marked well at all. Girl behind the counter was great. The guy was lasy and not helpful. No customer respect. Obviously didn't want to be there even for a middle age guy. Probably owner.
Jeffrey S
PACK N TRACKS
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Clinton Township, MI 48038
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How U-Haul Reviews WorkIt was my fault because I thought this was a real UHaul store. It was NOT. When I got to the place, I had to walk through the back of the store to get to the Uhaul truck. I started it up, and the tire sensor came on right away....as well as the check engine light. I had to walk around the building to get to the front door, and the employee was gone for about 5-10 minutes. She ran to Tim Horton's to get lunch. When she came back, there was another customer in the store with me. I told her about the check engine light and the tire sensor message, and she laughed and said, "Yeah. It's fine. We check the tires every morning. The sensor is bad." Well, that would have been nice to know before I took it. Then I asked if I should get another truck instead, and she said, "No. It's fine." Unprofessional and I won't be using this company again.
Linda PFriendly staff member
Julie MFuck uhaul company as a whole been nothing but problem 💯
Jacquelin HMake sure you check the tires - we had a bad belt that we caught halfway through the trip after wondering if all the bouncing was normal.
David K