Really loved the drop off location. and Mr Ferguson was really nice. The only thing is the drop off location was over 30 minutes from my destination which forced me to pay an additional 20 dollars because of mileage overage. I went directly from the pick up location, then a out 3 miles to my home to pack and then directly to my destination and then to the drop off. I feel like this should have been included in the original millage calculation. I passed several UHaul location in the destination town. Also, there was no signal , because this drop off is in the middle of no where, so if the store would not have been open and the very nice gentleman came out to see if we needed help because he could see me struggling to get signal, I would not have been able to return it. but other than that it was a great experience.
Callie A
Ferguson Supply Co
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Clyde, NC 28721
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Customer Reviews
- 4.0 Average Customer Rating
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I was offered $60 discount to drop this truck off in the Asheville location. I agree to this and it was switched to the actual drop off location. However, when I went to pick this truck up in Greer today, that location switched my drop off location to one in Clyde, North Carolina. This cost me extra in gas, drive time and I lost the $60 discount. Also, somehow I drove an extra 5 miles than what my contract allowed even though I did not deviate from the intended route. I have contacted customer service and I would like a refund to accommodate for the loss of the $60 discount as well as the mileage charge.
CHRISTOPHER RMr Ferguson was great.
William AI was charged for the insurance which I did not want or ask for. I did not receive a receipt when I picked up or dropped off the trailer, so I didn't realize I was being charged. When I made the reservation I specifically declined this coverage so I would like a refund.
Jerry MYour associate was professional, knowledgeable and handled our needs very efficiently. Thank you.
Jeffrey S