Customer Reviews for Ferguson Supply Co

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Ferguson Supply Co

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Laurie H. on

Rating:

I rented a u-haul for 24 hours and got charged for 3 days!

Patricia H. on

Rating:

After filling out all our info online it still took 45 mins to check out.After repeatedly trying to check out the trailer it turns out the trailer was listed as overdue due to the fact that they hadn't bothered to check in the trailer when it had been returned. This delay caused us to lose the man we had hired to load our trailer at our storage unit. This location was also out of the way for us.

Richard R. on

Rating:

Very close to my location. Very friendly staff

Patrick G. on

Rating:

Every time I rent with U-Haul, I end up having to drive to a second or third location to pick up the equipment I ordered. This time the first location was supposed to be open from 1-4 on a Sunday. I arrived at 1:30 and the gate was chained and locked. No answer on either phone number, no voice mail available. I called Uhaul customer service, which did secure another trailer for me but it would be 40 miles round trip to get it. My moving help was standing around getting paid for nothing as I chased down an available trailer. Once I found the location, way, way out in the most rural of all places in NC, the person that processes the orders had already left for the day. I waited over an hour to get my trailer, and then had to drive all the way back to my house. Needles to say, it put me WAY behind on my loading. I swear I will never rely on Uhaul again, and I have used them probably 20 times in the last 30 years.

KATHERYN B. on

Rating:

Customer did not leave a comment.

James L. on

Rating:

Customer did not leave a comment.

Jeffrey N. on

Rating:

Customer did not leave a comment.

felicia Z. on

Rating:

Customer did not leave a comment.

Mark S. on

Rating:

Customer did not leave a comment.

Eddie P. on

Rating:

Very satisfied!

Robin C. on

Rating:

Customer did not leave a comment.

George T. on

Rating:

Customer did not leave a comment.

Craig D. on

Rating:

Customer did not leave a comment.

tenisha R. on

Rating:

Customer did not leave a comment.

Tim S. on

Rating:

Customer did not leave a comment.

Carolyn H. on

Rating:

U-Haul should not let people use trucks with cracked windshields and tires should always be properly maintained

STEPHEN J. on

Rating:

Customer did not leave a comment.

Raya C. on

Rating:

Mr. Ferguson was very was very helpful..

brad R. on

Rating:

Customer did not leave a comment.

Johnny L. on

Rating:

Customer did not leave a comment.

Richard R. on

Rating:

The trailer itself was fine and in good shape. The overhead door slides could have used some lubrication

HEATH P. on

Rating:

The inside of the cab of the truck was filthy. There was dog food in the floor and it sneaked like smoke.

James M. on

Rating:

CORPORATE PROBLEM (not Drop-Off location) I was told I could drop the trailer off at any U-Haul dealer. I elected to drop off at the location I originally specified. When I did, I was charged an additional $16 fee for doing so. GET IT TOGETHER, CORPORATE! I AM NOT RESPONSIBLE FOR MANAGING YOUR LOGISTICS!!! Service at the Drop-Off location was EXCELLENT.

Robert N. on

Rating:

Customer did not leave a comment.

Barbara T. on

Rating:

It took a long time to get the paperwork done and get on the road.

Lee Y. on

Rating:

Customer did not leave a comment.

Lee Y. on

Rating:

Customer did not leave a comment.

Arthur M. on

Rating:

Very friendly and helpful. Will definitely use them again. Thanks so much!

bob K. on

Rating:

Customer did not leave a comment.

RONDALL B. on

Rating:

Customer did not leave a comment.

CRAIG C. on

Rating:

great location, great service

mike B. on

Rating:

Customer did not leave a comment.