We were charged for an extra day, when in fact we didn’t even have the truck 12 hours and it was filled up and clean sitting on the lot with the keys in drop box when they opened the morning of the rental. Now we are jumping through hoops to recoup our money
Marsha S
Coats Tires & Auto Center LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Coats, NC 27521
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The owner was kind and respectful. The equipment was cleaned and ready to go. There was no problems picking up and dropping off truck. I would recommend this location.
TERENCE ODropped off on a Sunday so no one was there
LINDA BTo customers make sure you take before and after pictures of everything, I took before pictures but forgot to take after pictures of the gas levels, I went to refill gas before drop-off and put in more than what I left with and was still charged a refuel fee. I should have stayed for the drop off check in instead of leaving it. Lesson learned.
TONYA RI called a week before renting to ensure I could return on a Sunday. They said yes they are open on sundays. I tried to return on Sunday and now they tell me “U-Haul” is closed on sundays. This has caused me an extra day charge because when I calls to return it the customer service agent was an idiott.
GARTH M